• How Do You tackle Paypal Dispute and Claims by Customers ?

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    gorangroovesG

    I'll add something else.

    While I aim to discourage refund requests, I am also always open to accommodate customers, and how I go about it usually depends on how they approach me. If they come to me with a self-entitled attitude, I dig my heels in.
    If, however, they make a genuine mistake and ask nicely, I give my best to accommodate them.

    Sometimes this opens an opportunity to upsell them with a discount coupon for another product.

    Just yesterday, I had an older customer who purchased one of my drum plugins, not realizing that MIDI loops were not included, and was wondering if he could get a refund because he thought the plugin would be useless to him. Normally, I would decline them and point to the loops they can purchase separately, but since this gentleman was on a tight budget, I declined the refund but gave him a comprehensive MIDI pack for free.
    He got a great deal, and I got the keep the sale and the customer.

    Our saying is "customer is not always wrong." 😂

  • Possible to communicate between plugins?

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    ulrikU

    @Sac-Ten 😂

  • If else statement help

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    d.healeyD

    @rzrsharpeprod It's cleaner code. Probably doesn't make a difference to efficiency in terms of resource usage, but it's more efficient from the point of view of writing and maintaining your code, and readability.

    Also depending on what exactly you're trying to do there might be other ways to write it that are more efficient.

  • Plug-in not visible in Logic Pro X

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    M

    @d-healey wow, you really are a genius! Thank you so much!

  • This topic is deleted!

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  • tooltip Panel is not working on the project I'm working on.

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    d.healeyD

    This is Christoph's: https://forum.hise.audio/topic/7083/position-based-on-mousecursor/5

    I also made a video about how to do it with a timer (but I'd use Christoph's method now):

  • Recognise the pitch

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    MikeBM

    @DanH super - thank you.

  • Building Plugins in MacOS Ventura

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    S

    @d-healey @ulrik It was the Projucer! the app included in HISE does not open and I thought that this version did not work in Ventura but I build it and now is working fine in Xcode 14, Thanks.

  • Modulator Ordering?

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    d.healeyD

    @iamlamprey

    Seems like if I want to add some randomization, I'll need to code in some sort of override on the first Constant to make sure it never goes to 1

    Why not set the constant mod to 0.5 and double the start offset position? It will use a little more RAM of course.

  • Replicate ~rampsmooth from MaxMsp in Hise?

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    Christoph HartC

    @Pasquale sure make a scriptnode modulator with a midi.cc node and slap the envelope follower behind it.

  • Keyboard Properties by Script

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    VorosMusicV

    @d-healey Thank you!!

  • This topic is deleted!

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  • Hise crashes when Sampler goes below C-2

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    D

    @d-healey Thanks again, will try this option for now. But hopefully Christoph will fix this in some future updates.

  • Crashing trying to compile Scriptnode dll

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    S

    @Christoph-Hart what kind of " internal buffering" ?

  • Tooltips and Disabled Components

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    C

    Figured it out - simple - best to implement in the LAF, but can simply do in a component's mouse call-back.

  • AI designer :)

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    lalalandsynthL

    @d-healey indeed, nice for layout and color scheme ideas.

  • isPlugin, isHise, isStandalone?

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    ulrikU

    @DanH no problems, thanks anyway 👍

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    J

    Ok, thanks for the answers

  • Failing to build develop branch

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    d.healeyD

    @jonata2 I'm using pipewire here, I'm on Debian though.

  • String.concat?

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    C

    @Lindon Thank you, Lindon.

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