Is there any difference between Piano roll midi events, and Midi events coming in from an external midi keyboard?

The Choke Group Processor works when I click midi keys on the piano roll using my mouse, but doesn't trigger the choke when I use my midi keyboard 🤔

@Lindon Yes I get that, but the initial problem is that it doesn't work in the DAW when it is exported without a sound generator like the audio loop player.

@Christoph-Hart
Haha, i hate to be the bearer of bad news in that case.
XCode16.2

Oh and I think possibly you might have to have a github account to search for repos on github, but if you are new to all of this then sticking with just basic scriptnode and stock effects is better!

Also building these types of effects with HISE's stock effects is possible, but would be a lot more difficult than just using scriptnode (which is why I suggest it). Either way, my example contains all three effects you mentioned, Feel free to add more knobs as you see fit.

@cassettedeath said in Customer support when releasing my first plugin?:

Great thread - very helpful, thank you.

How often do you have to update the plug-in build so it runs on new OS updates? Is this quite regular or do builds generally work on new OS releases?

Like Dave says - its mainly Apple futzing about with silicon changes every few years - otherwise they should work fine across OSes - winodw sis much more reliable/backwards compatible

Have you had any customers contact to say the Hise serial key system isn’t working?

Which key system? RSA - works fine - HISE Authorise - works fine.

Many thanks

@MrMonkeyToes https://forum.hise.audio/topic/2590/stepped-frequency-selector/4