@zach-mx There is an image component for anything that is static (say for example your background). You really only need to use filmstrips for dynamic components such as sliders and buttons. Otherwise you more or less have the process right.

It is usually recommended to export your images 2X larger than your UI and scale them down (in order to deal with different displays). If you can use Hise LAF/Painit Routine for anything, it is usually better than using a filmstrip or image. Keep in mind that the z-level works bottom up, so the last component you add to your UI will be "above" the other components. You can rearrange this in the Component List of the HISE interface.

Oh and I think possibly you might have to have a github account to search for repos on github, but if you are new to all of this then sticking with just basic scriptnode and stock effects is better!

Also building these types of effects with HISE's stock effects is possible, but would be a lot more difficult than just using scriptnode (which is why I suggest it). Either way, my example contains all three effects you mentioned, Feel free to add more knobs as you see fit.

@cassettedeath said in Customer support when releasing my first plugin?:

Great thread - very helpful, thank you.

How often do you have to update the plug-in build so it runs on new OS updates? Is this quite regular or do builds generally work on new OS releases?

Like Dave says - its mainly Apple futzing about with silicon changes every few years - otherwise they should work fine across OSes - winodw sis much more reliable/backwards compatible

Have you had any customers contact to say the Hise serial key system isn’t working?

Which key system? RSA - works fine - HISE Authorise - works fine.

Many thanks

@MrMonkeyToes https://forum.hise.audio/topic/2590/stepped-frequency-selector/4