HISE Sampler VSTs Crash? Across multiple brands (FL Win)

[Straticah]

Hey there! As you know we released Fraction a few months ago.

https://eraformaudio.com/

We are encountering a lot of customer feedback that the VST crashes inside FL studio.

The root seems to be very simple - double clicking the VST = crash.

We tested a couple VST Sampler from other brands, and they seem to have the same issue.

CUBE by Lunacy Audio for example.

So we think its HISE related - any help is apprechiated, you may be aware of this issue @Christoph-Hart but would love to get your take/debug suggestions on this.

some customer feedback:

[Straticah]

@Straticah

[dannytaurus]

@Straticah said in HISE Sampler VSTs Crash? Across multiple brands.:

double clicking the VST

Can you explain this in more detail?

[Straticah]

@dannytaurus Yes sure!

Clicking this "open" button more than once (while its loading essentially)

[dannytaurus]

@Straticah I can't reproduce in FL Studio on Mac. Is this only happening on Windows?

What versions of FL Studio are affected?

Have you been able to narrow it down to a specific HISE commit, or approx date range of commits?

[bendurso]

@Straticah I can't also reproduce it on mac with my plugins. Not sure about windows, I don't have FL Studio installed on my windows computer.

[Straticah]

Yes this issue is on FL-WIN only it seems - like always :)

[HISEnberg]

@Straticah Not happening for me on FL on Windows either (at least for my plugins). Are you using a lot of image files? It sounds like FL Studio crapping out trying to load resources from disk. This may be a DAW related issue rather than a HISE one (I know you say it happens in other DAWs however)?

Also are you using a Webview for this plugin? I imagine that may be the commonalitybetween Fraction and CUBE?

[Allen]

is the "make bridged" enabled ?

I havent encountered any crashes in FL Studio(Windows) so far with my plugins but i found if i double click the open button, the display window will glitch when the plugin is loaded as bridged.

[Straticah]

@HISEnberg

We are using a Webview same goes for Cube - correct. I was assuming the data refers to expansions because FX never produce this issue.

A build without bebview will be worth a test!

[bendurso]

@Straticah Oh webview on Windows could be a trigger. I had to remove the webview on windows because the plugin was loading so slowly.

I made a post a time ago about it: https://forum.hise.audio/topic/13464/webview-doesn-t-work-on-compiled-plugin-in-windows/18

[Straticah]

@bendurso It is loading slow indeed but not much slower than other VSTs.

The webview works like a charm so far (which is surprising) but it could be the issue.

Might have been coincidence theat the only HISE "other brand" vst i had installed was with a webview aswell? :D

Will know more once i bypass webview from my build...

[dannytaurus]

@Straticah said in HISE Sampler VSTs Crash? Across multiple brands.:

A build without bebview will be worth a test!

100%

[HISEnberg]

@Straticah Yea I suspect this is your culprit:

https://forum.juce.com/t/br-webview-freezes-daw/64917

Do you have enablePersistence set to true?

Do you get any useful information when running your plugin through pluginval?