@David-Healey thank you :)

If anybody gets some insight on this - it will probably help a dozen HISE + WV plugins.

@David-Healey it does yes:

@HISEnberg Guys you were right the webview is the thing that crashes Lunacy audio Cube and also my plugin...

Pluginval shows no error all working fine there.

In order to NOT crash i had to remove (not only hide+deactivate) the webview panel + its code.

Seems like something thats not fixible from my side - and that a more "famous" vst has this issue gives me less hope that i will be able to solve this 🫠

{
  "ProcessorId": "effect_chain",
  "Index": 0,
  "FollowWorkspace": false,
  "GainRange": 12.0,
  "ShowLines": true,
  "PathMargin": 3,
  "PathType": "StrokeFullWidth"
}

@bendurso It is loading slow indeed but not much slower than other VSTs.

The webview works like a charm so far (which is surprising) but it could be the issue.

Might have been coincidence theat the only HISE "other brand" vst i had installed was with a webview aswell? :D

Will know more once i bypass webview from my build...

@HISEnberg

We are using a Webview same goes for Cube - correct. I was assuming the data refers to expansions because FX never produce this issue.

A build without bebview will be worth a test!

Yes this issue is on FL-WIN only it seems - like always :)

@dannytaurus Yes sure!

Clicking this "open" button more than once (while its loading essentially)

@Straticah

Hey there! As you know we released Fraction a few months ago.

https://eraformaudio.com/

We are encountering a lot of customer feedback that the VST crashes inside FL studio.

The root seems to be very simple - double clicking the VST in FL(win) = crash.

We tested a couple VST Sampler from other brands, and they seem to have the same issue:

CUBE by Lunacy Audio
Fraction by Prototype Audio
MNDALA 2 by mntra-instruments

prob more HISE+webview products?

So we think its HISE related - any help is apprechiated, you may be aware of this issue @Christoph-Hart but would love to get your take/debug suggestions on this.

some customer feedback:

@Christoph-Hart
only happens if sample index = -1
(switching waveform visualization per sample file)

Found it!!

Took a while deleting each ui element then compiling but seems it was the audio waveforms on the second page. If removed no notes get cut in FL-Studio WIN.

@resonant also prototype.audio

@ustk

Hey there it seems the HISE signalsmith pitch shift node has parametres that are linked to samplerate which makes it sound diffused when oversampling. Is there a way to oversample the incoming signal?

Any other suggestions for a +12 semitones steps pitch shifter?

Client wants to go up +24 and it obviously starts to sound bad :)

Thought id try oversampled, but that sounds not right.

@Chazrox @Oli-Ullmann thats a good sign! Its reaching the right people :D

I have been running ads for a couple brands - what you have seen is testing reels and creatives with low budget (30-50EUR per day) and if one of the ads works well we up the budget slowly.

Its about finding a good performaing ad fast - learning from that and creating new simmilar content.
Starting with influencers and paid reviews is a really good accelerator tho.

@HISEnberg Yes HISE tutorial then custom UI instead of the simple HTML list.

I never compiled as standalone tho?

here is my adjusted script from Example:
Its probably not usable and makes it even harder to debug but might give enough context.

The HSIE example worked inside a VST for me i believe.

/** Custom User Preset Browser using a webview!

	This example project shows how to use a webview to implement a 
	custom preset browser using a HTML webview.
	
	It supports bidirectional synchronisation, so if you load a user preset,
	it will update the selection in the webview and vice versa!
	
	The state here is just a single knob that will send it's value to the webview to
	be displayed.
	
	The HTML side only consists of a javascript file that defines the
	callbacks and populates a standard HTML select element. You probably want to use something
	more fancy in the end, but the communication will be pretty similar.
*/

// All const var declarations must be at the very top in HISE
const var userPresetObject = [];
const var expansions = Engine.getExpansionList();
const var expansionInfo = [];
const var wv = Content.getComponent("WebView1");
const var webroot = FileSystem.getFolder(FileSystem.AudioFiles).getParentDirectory().getChildFile("Images/preset-browser");
const var uph = Engine.createUserPresetHandler();
var expansion = null;
var expansionPresetFolder = null;
var expansionPreset = null;
var userPresetsFolder = null;
var expansionFolders = [];
var presetPath = null;
var pathParts = null;
var webviewInitialized = false; // Flag to prevent re-initialization
var expansionFolderName = null;
var folderExists = false;
var j = 0;
var k = 0;
var expansionObject = null;
var rootFolder = null;
var folderName = null;
var wildcardRef = null;
var sourceArtwork = null;
var artworkFolder = null;
var targetFileName = null;
var targetFile = null;
const var initTimer = Engine.createTimerObject();
const var startupTimer = Engine.createTimerObject();
const var presetTimer = Engine.createTimerObject();

//Content.makeFrontInterface(600, 600);

// This is required because JS will mess up the "\\" path on Windows
inline function getEscapedFilePath(file)
{
	return file.toString(0).replace("\\", "/");
}

// Let's build up the preset database. For our example we'll use an array of
// JSON objects with a `name` and a `file` key that will be consumed by the Webview and
// populate the select element, but you're free to attach whatever other things you might need

// Get root presets
for(userPreset in FileSystem.findFiles(FileSystem.getFolder(FileSystem.UserPresets), "*.preset", true))
{
	userPresetObject.push({
		"name": userPreset.toString(1),
		"file": getEscapedFilePath(userPreset)
	});
}

// Get expansion presets
Console.print("Found " + expansions.length + " expansions");

// Collect expansion info for the webview
var expansionFolders = []; // Track unique expansion folder names

for(i = 0; i < expansions.length; i++)
{
	expansion = expansions[i];
	Console.print("Processing expansion: " + expansion.getExpansionType());
	
	// Try to get expansion root folder and look for UserPresets subfolder
	expansionPresetFolder = expansion.getRootFolder();
	
	if(expansionPresetFolder)
	{
		Console.print("Expansion root folder: " + expansionPresetFolder.toString(0));
		
	// Look for UserPresets folder within the expansion
	userPresetsFolder = expansionPresetFolder.getChildFile("UserPresets");
	
	if(userPresetsFolder)
	{
		Console.print("Found UserPresets folder in expansion: " + userPresetsFolder.toString(0));
		
		// Get presets from this expansion's UserPresets folder
		for(expansionPreset in FileSystem.findFiles(userPresetsFolder, "*.preset", true))
		{
			userPresetObject.push({
				"name": expansionPreset.toString(1),
				"file": getEscapedFilePath(expansionPreset)
			});
			
			// Extract expansion folder name from the preset path (0.2.2 working approach)
			presetPath = getEscapedFilePath(expansionPreset);
			pathParts = presetPath.split("/");
			
			// Look for the expansion folder name in the path
			// Typically: .../Expansions/ExpansionName/UserPresets/...
			for(j = 0; j < pathParts.length; j++)
			{
				if(pathParts[j] == "Expansions" && j + 1 < pathParts.length)
				{
					expansionFolderName = pathParts[j + 1];
					// Check if we already have this folder name
					folderExists = false;
					for(k = 0; k < expansionFolders.length; k++)
					{
						if(expansionFolders[k] == expansionFolderName)
						{
							folderExists = true;
							break;
						}
					}
					if(!folderExists)
					{
						expansionFolders.push(expansionFolderName);
						Console.print("Found expansion folder: " + expansionFolderName);
					}
					break;
				}
			}
		}
	}
	else
	{
		Console.print("No UserPresets folder found in expansion: " + expansion.getExpansionType());
	}
	}
	else
	{
		Console.print("No root folder found for expansion: " + expansion.getExpansionType());
	}
}

// Convert array to expansion info for the webview
// Metadata for known expansions: descriptions and tags
var expansionMeta = {
	"Hardware-Lab": {
		"description": "A collection of distorted, textured sounds with that classic, vintage synth touch. Expect experimental tones, heavy synth sounds, glitches, and that analog character processed through hardware pedals.",
		"tags": "Analog, Bright, Vintage"
	},
	"Immersive": {
		"description": "Cinematic sounds inspired by legendary film composers like Hans Zimmer and Ludwig Göransson, but also epic composers in the rap industry such as Mike Dean. Cinematic, Melodic, and built for epic atmospheres.",
		"tags": "Epic, Melodic, Cinematic"
	},
	"Pro-Essentials": {
		"description": "Your go-to expansion of proven sounds, first designed after studying the sound behind various hit songs of popular albums. Everything from simple and essential sounds to carefully processed and reliable tones.",
		"tags": "Essential, Polished, Reliable"
	}
};

for(i = 0; i < expansionFolders.length; i++)
{
	// Use the expansion handler approach - get the expansion object
	expansionObject = null;
	for(j = 0; j < expansions.length; j++)
	{
		expansion = expansions[j];
		rootFolder = expansion.getRootFolder();
		if(rootFolder)
		{
			// Handle Windows/Mac path compatibility
			var rootPath = rootFolder.toString(0).replace("\\", "/");
			folderName = rootPath.split("/").pop();
			if(folderName === expansionFolders[i])
			{
				expansionObject = expansion;
				break;
			}
		}
	}
	
	// Use specific metadata if available, otherwise fallback
	var meta = expansionMeta[expansionFolders[i]];
	var expansionDescription = meta ? meta.description : ("High-quality presets for " + expansionFolders[i]);
	var expansionTags = meta ? meta.tags : "";
	
	// Use HISE founder's method - generate complete HTML with {EXP::...} syntax
	// Use exact expansion folder name (with spaces) for {EXP::...} syntax
	var expansionNameFormatted = expansionFolders[i]; // Keep original name with spaces
	var expansionHTML = '<img class="expansion-cover" src="{EXP::' + expansionNameFormatted + '}artwork.png" alt="' + expansionFolders[i] + ' cover art" onerror="this.style.display=\'none\';" />';
	
	Console.print("Generated HTML for " + expansionFolders[i] + ": " + expansionHTML);
	
	expansionInfo.push({
		"name": expansionFolders[i],
		"type": "expansion", 
		"description": expansionDescription,
		"tags": expansionTags,
		"htmlContent": expansionHTML
	});
}

Console.print("Total presets found: " + userPresetObject.length);
Console.print("Total expansion folders found: " + expansionInfo.length);

// Debug: Show what we're sending to the webview
Console.print("Expansion info being sent to webview:");
for(i = 0; i < expansionInfo.length; i++)
{
	Console.print("  " + expansionInfo[i].name + " - " + expansionInfo[i].coverArt);
}
	
// Grab a reference to our little budddy

// That's a bit ugly, but we grab the image folder by getting the HISE project AudioFiles folder
// and then doing some next level-hacking to get a subdirectory of the Images folder which I think is a nice
// place for web stuff...

// Call this to make sure that there is no intermediate temp stuff being carried around
wv.reset();

// set the index file (this is already the default, but I'll call it here so that you know it exists)
wv.setIndexFile(webroot.getChildFile("index.html"));

// Enable caching for better performance
//wv.set("enableCache", true);

wv.set("enablePersistence", true);

// Initialize webview with proper timing
inline function initializeWebview()
{
	Console.print("=== INITIALIZING WEBVIEW ===");
	
	// Wait a bit for webview to be ready, then populate data
	initTimer.setTimerCallback(function() {
		Console.print("=== POPULATING WEBVIEW DATA (TIMER) ===");
		Console.print("Current HISE zoom level: " + Settings.getZoomLevel());
		
		// Now we call the updatePresetList function that is defined in the Javascript of the Webview 
		// (and tucked onto the global `window` object).
		wv.callFunction("updatePresetList", userPresetObject);
		
		// Also populate the left panel with expansion info
		wv.callFunction("updateExpansionPanel", expansionInfo);
		
		Console.print("=== WEBVIEW DATA POPULATED (TIMER) ===");
		
		this.stopTimer();
	});
	initTimer.startTimer(500); // Wait 500ms for webview to be ready
}

// Add webview ready callback to ensure data is sent when webview is actually ready
wv.bindCallback("webviewReady", function(args)
{
	Console.print("=== WEBVIEW READY CALLBACK TRIGGERED ===");
	Console.print("Current HISE zoom level: " + Settings.getZoomLevel());
	
	// Send data to webview now that it's confirmed ready
	// HISE should handle webview scaling automatically
	wv.callFunction("updatePresetList", userPresetObject);
	wv.callFunction("updateExpansionPanel", expansionInfo);
	
	Console.print("=== DATA SENT TO READY WEBVIEW ===");
});

// Note: Scale factor handling removed - letting HISE handle webview scaling natively
// The webview should automatically scale when HISE's zoom level changes

// Initialize the webview with a delay to ensure it's ready
startupTimer.setTimerCallback(function() {
	Console.print("=== STARTING WEBVIEW INITIALIZATION ===");
	initializeWebview();
	this.stopTimer();
});
startupTimer.startTimer(200); // Wait 200ms before initializing

inline function onKnob1Control(component, value)
{
	// This just simulates the communication from HISE -> WebView
	// (the function window.updateValue() is defined in browser.js)
	wv.callFunction("updateValue", value);
};

Content.getComponent("Knob1").setControlCallback(onKnob1Control);

// This binding will call the given function when the Webview is
// calling the loadUserPreset function (which happens in the onselection callback)
wv.bindCallback("loadUserPreset", function(args)
{
	Console.print("LOAD FROM WEBVIEW");
	Console.print("Args received: " + args);
	Console.print("Args[0]: " + args[0]);
	Console.print("Args[0] type: " + typeof args[0]);
	Console.print("Checking if args[0] == '__REQUEST_CURRENT_PRESET__': " + (args[0] == "__REQUEST_CURRENT_PRESET__"));
	
	// Check if this is a test from filter click
	if (args[0] == "__FILTER_CLICKED_TEST__") {
		Console.print("🎯 FILTER CLICKED - BROWSER CAN CALL HISE!");
		return;
	}
	
	// Check if this is a request for current preset
	if (args[0] == "__REQUEST_CURRENT_PRESET__") {
		Console.print("=== REQUEST CURRENT PRESET FROM WEBVIEW ===");
		Console.print("getUserPresetList() returned: " + Engine.getUserPresetList().length + " presets");
		Console.print("uph object available: " + (typeof uph !== 'undefined'));
		
		if (typeof uph !== 'undefined') {
			Console.print("uph.getCurrentUserPresetFile available: " + (typeof uph.getCurrentUserPresetFile === 'function'));
			Console.print("getCurrentUserPresetFile() result: " + uph.getCurrentUserPresetFile());
			
			if (uph.getCurrentUserPresetFile()) {
				Console.print("Sending back to webview: " + getEscapedFilePath(uph.getCurrentUserPresetFile()));
				wv.callFunction("setSelectedPreset", getEscapedFilePath(uph.getCurrentUserPresetFile()));
			} else {
				Console.print("No current preset file found");
			}
		}
		Console.print("=== END REQUEST CURRENT PRESET ===");
	} else {
		Engine.loadUserPreset(FileSystem.fromAbsolutePath(args[0]));
	}
});

// This binding will call the given function when the Webview is
// calling the savePresetInHise function (which happens when saving a preset)
wv.bindCallback("savePresetInHise", function(args)
{
	Console.print("=== SAVE PRESET CALLBACK TRIGGERED ===");
	Console.print("SAVE FROM WEBVIEW");
	Console.print("Args received: " + args);
	Console.print("Args type: " + typeof args);
	Console.print("Args length: " + (args ? args.length : "null"));
	
	if (args && args.length > 0) {
		var filePath = args[0];
		Console.print("File path received: " + filePath);
		
		// Create folder if the path contains a slash (indicating subfolder)
		var userPresetsDirectory = FileSystem.getFolder(FileSystem.UserPresets);
		Console.print("UserPresets directory: " + userPresetsDirectory.toString(0));
		
		// Handle Windows/Mac path compatibility for folder detection
		var normalizedPath = filePath.replace("\\", "/");
		if (normalizedPath.contains("/")) {
			var folder = normalizedPath.split("/")[0];
			Console.print("Creating folder: " + folder);
			var folderCreated = userPresetsDirectory.createDirectory(folder);
			Console.print("Directory created: " + folderCreated);
		}
		
		// Create a File object from the path
		var presetFile = userPresetsDirectory.getChildFile(filePath);
		Console.print("Created file object: " + presetFile.toString(0));
		
		// Save the current preset to this file (remove .preset extension for Engine.saveUserPreset)
		var presetPath = presetFile.toString(0).replace(".preset", "");
		Console.print("Preset path for Engine.saveUserPreset: " + presetPath);
		
		// Call Engine.saveUserPreset with the path string
		Engine.saveUserPreset(presetPath);
		Console.print("✅ Engine.saveUserPreset() called successfully");
		Console.print("✅ Preset save process completed");
	} else {
		Console.print("❌ Invalid preset data received");
		Console.print("Expected: file path string");
		Console.print("Received: " + args);
	}
	
	Console.print("=== END SAVE PRESET DEBUG ===");
});

// This binding will call the given function when the Webview is
// calling the overridePreset function (which happens when overriding current preset)
wv.bindCallback("overridePreset", function(args)
{
	Console.print("=== OVERRIDE PRESET CALLBACK TRIGGERED ===");
	Console.print("OVERRIDE FROM WEBVIEW");
	
	// Get the current user preset file path
	if (typeof uph !== 'undefined' && typeof uph.getCurrentUserPresetFile === 'function') {
		var currentPresetFile = uph.getCurrentUserPresetFile();
		Console.print("Current preset file: " + currentPresetFile);
		
		if (currentPresetFile) {
			// Extract the path without extension for Engine.saveUserPreset
			var presetPath = currentPresetFile.toString(0).replace(".preset", "");
			Console.print("Preset path for Engine.saveUserPreset: " + presetPath);
			
			// Call Engine.saveUserPreset with the current preset path
			Engine.saveUserPreset(presetPath);
			Console.print("✅ Engine.saveUserPreset() called successfully for override");
			Console.print("✅ Preset override process completed");
			
			// Send success callback to webview
			wv.callFunction("onOverrideSuccess", currentPresetFile.toString(0));
		} else {
			Console.print("❌ No current preset file found - cannot override");
			wv.callFunction("onOverrideError", "No current preset selected");
		}
	} else {
		Console.print("❌ UserPresetHandler not available");
		wv.callFunction("onOverrideError", "UserPresetHandler not available");
	}
	
	Console.print("=== END OVERRIDE PRESET DEBUG ===");
});

// This will attach a WebView function call to anytime a user preset is loaded
// and will update the selection (window.setSelectedPreset is defined in browser.js)

uph.setPostCallback(function(presetFile)
{
	Console.print("=== PRESET LOADED CALLBACK ===");
	Console.print("Raw presetFile: " + presetFile);
	Console.print("Type of presetFile: " + typeof presetFile);
	Console.print("Escaped path: " + getEscapedFilePath(presetFile));
	Console.print("=== END PRESET LOADED CALLBACK ===");
	
	wv.callFunction("setSelectedPreset", getEscapedFilePath(presetFile));
});

// Handle request for current preset selection from webview
Console.print("=== BINDING REQUEST CURRENT PRESET CALLBACK ===");
wv.bindCallback("requestCurrentPreset", function(args)
{
	Console.print("=== REQUEST CURRENT PRESET FROM WEBVIEW ===");
	
	// Try to get current preset using Engine API
	Console.print("getUserPresetList() returned: " + Engine.getUserPresetList().length + " presets");
	
	// Try to get current preset file from uph
	Console.print("uph object available: " + (typeof uph !== 'undefined'));
	
	if (typeof uph !== 'undefined') {
		Console.print("uph.getCurrentUserPresetFile available: " + (typeof uph.getCurrentUserPresetFile === 'function'));
		
		Console.print("getCurrentUserPresetFile() result: " + uph.getCurrentUserPresetFile());
		
		if (uph.getCurrentUserPresetFile()) {
			Console.print("Sending back to webview: " + getEscapedFilePath(uph.getCurrentUserPresetFile()));
			wv.callFunction("setSelectedPreset", getEscapedFilePath(uph.getCurrentUserPresetFile()));
		} else {
			Console.print("No current preset file found");
		}
	}
	
	Console.print("=== END REQUEST CURRENT PRESET ===");
});
Console.print("=== REQUEST CURRENT PRESET CALLBACK BOUND ===");

// Trigger preset selection update when webview loads
// This handles the case where plugin reopens with a preset already loaded

Console.print("=== PRESET SELECTION HANDLED BY UPH CALLBACK ===");

// This is just a zoom factor combobox that demonstrates the correct scaling
// of the WebView - HISE handles webview scaling natively
inline function onZoomFactorControl(component, value)
{
	if(value)
	{
		Settings.setZoomLevel(component.getItemText());
		Console.print("Zoom changed to: " + component.getItemText() + " - HISE will handle webview scaling automatically");
	}
};

Content.getComponent("ZoomFactor").setControlCallback(onZoomFactorControl);

Also make sure if offline you have persistance and cache enabled.
I also clear the exported_webviews folder from time to time

If it works in HISE it usually works in VST build aswell at least on my end.
The scaling and initializing bugs i had were both in HISE and build.

@HISEnberg I wanted to try if next if having webview dimeansions not fixed but using something dynamic like VH or REM like in web context would fix scaling.

No i was not able to solve this onfortunately - I shipped my VST without scaling. Which is a bummer but the issue kind of hit me last second and i did not ahve the time to do a ton of testing :)

The rest of the preset browser is working like a charm no issues there.
At the beginning of this thread it seemded to be fixed for @Casey-Kolb tho?

Since i have not seen so many webview browsers other than HISE example does this issue also occur on your end? @HISEnberg

@Chazrox We used sample robot to do the multisample recordings. It essentially plays MIDI and records/ crops the receiving sounds. That way it is also possible to have some analog end of chain effects - or make monophonic synths polyphonic. :)