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    502 Bad Gateway error of the Forum

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    • Dan KorneffD
      Dan Korneff @Fortune
      last edited by

      @Fortune me too. Seems to be offline for a few hours each night.

      Dan Korneff - Producer / Mixer / Audio Nerd

      1 Reply Last reply Reply Quote 0
      • d.healeyD
        d.healey
        last edited by

        I thought it was just me!

        Libre Wave - Freedom respecting instruments and effects
        My Patreon - HISE tutorials
        YouTube Channel - Public HISE tutorials

        Dominik MayerD 1 Reply Last reply Reply Quote 0
        • Dominik MayerD
          Dominik Mayer @d.healey
          last edited by

          Jup, this error happend quite a bit recently.. sorry for this. Tonight the server had 5h downtime and this morning I updated to the latest forum version.
          I hope that this resolves the most major issues, and that the connection drops stop happening.

          Please let me know if you experience any errors and I'll take a look at it.

          best d

          Dan KorneffD 1 Reply Last reply Reply Quote 5
          • Dan KorneffD
            Dan Korneff @Dominik Mayer
            last edited by

            @Dominik-Mayer Still happens here

            Dan Korneff - Producer / Mixer / Audio Nerd

            orangeO 1 Reply Last reply Reply Quote 0
            • orangeO
              orange @Dan Korneff
              last edited by

              @Dan-Korneff said in 502 Bad Gateway error of the Forum:

              @Dominik-Mayer Still happens here

              Same here

              develop Branch / XCode 13.1
              macOS Monterey / M1 Max

              trillbillyT 1 Reply Last reply Reply Quote 0
              • trillbillyT
                trillbilly @orange
                last edited by trillbilly

                @Dominik-Mayer Was down for me most of the night last night with the same 502 Error.

                EDIT: As soon as I posted this, I went back to the forum to do a search. When I clicked "Search" I was given a 503 Service Unavailable error as well. It resolved itself quickly.

                Dominik MayerD 1 Reply Last reply Reply Quote 0
                • Dominik MayerD
                  Dominik Mayer @trillbilly
                  last edited by

                  @trillbilly @Dan-Korneff @orange

                  Jup, still some nightly one-hour downtimes.. Apologies for this. Thought this would be gone now but nope,, running some loggers now to pin down the problem.

                  Dan KorneffD 1 Reply Last reply Reply Quote 2
                  • Dan KorneffD
                    Dan Korneff @Dominik Mayer
                    last edited by

                    @Dominik-Mayer it always seems to be that one hour that I really need help 😅

                    Dan Korneff - Producer / Mixer / Audio Nerd

                    Christoph HartC 1 Reply Last reply Reply Quote 1
                    • Christoph HartC
                      Christoph Hart @Dan Korneff
                      last edited by

                      @Dan-Korneff I think we found the problem - we had a cron job on the forum server running once a day (exactly at that one hour that you really need help) that rebuilds the docs, but that seems to eat up all the CPU and memory and mess with the forum.

                      orangeO 1 Reply Last reply Reply Quote 2
                      • orangeO
                        orange @Christoph Hart
                        last edited by orange

                        Exceptions aside, the 502 Bad Gateway error is usually related to insufficient cpu or memory as a result of server overload and is caused by no response from the server.

                        Edit: The issue still happens here.

                        develop Branch / XCode 13.1
                        macOS Monterey / M1 Max

                        Dominik MayerD 1 Reply Last reply Reply Quote 0
                        • Dominik MayerD
                          Dominik Mayer @orange
                          last edited by

                          @orange @Christoph-Hart @Dan-Korneff

                          Back up. Sorry for this whole mess the last days. updating the forum software messed with deprecated config files, socket.io was sending messages to wrong port, the docs rebuilder raised us in the memory threshold...

                          As last resort we can still raise the memory bar, but lets see how it goes the next days..
                          Apologies again for the downtimes,
                          Best
                          Do

                          Dominik MayerD 1 Reply Last reply Reply Quote 6
                          • Dominik MayerD
                            Dominik Mayer @Dominik Mayer
                            last edited by

                            Woop, :detective:

                            One of the spam-bot addresses with a duplicate email address was fucking up the auto-register procedure which forced the server to reboot every hour and led to the socket connection drops experienced by everyone.

                            Fixed now. I hope the forum is more stable from now on.

                            Please let me know if you experience something unusual and i'll take a look at it.

                            ustkU 1 Reply Last reply Reply Quote 3
                            • ustkU
                              ustk @Dominik Mayer
                              last edited by

                              @Dominik-Mayer Haven't got a bit of what you said but it sounds like you're having fun 😆

                              Can't help pressing F5 in the forum...

                              1 Reply Last reply Reply Quote 2
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