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    502 Bad Gateway error of the Forum

    Scheduled Pinned Locked Moved General Questions
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    • FortuneF
      Fortune
      last edited by

      I've been seeing this error a lot lately when logging into the forum site. I will be very happy if it is resolved.

      Screen Shot 2023-08-05 at 07.25.54.png

      Dan KorneffD 1 Reply Last reply Reply Quote 0
      • Dan KorneffD
        Dan Korneff @Fortune
        last edited by

        @Fortune me too. Seems to be offline for a few hours each night.

        Dan Korneff - Producer / Mixer / Audio Nerd

        1 Reply Last reply Reply Quote 0
        • d.healeyD
          d.healey
          last edited by

          I thought it was just me!

          Libre Wave - Freedom respecting instruments and effects
          My Patreon - HISE tutorials
          YouTube Channel - Public HISE tutorials

          Dominik MayerD 1 Reply Last reply Reply Quote 0
          • Dominik MayerD
            Dominik Mayer @d.healey
            last edited by

            Jup, this error happend quite a bit recently.. sorry for this. Tonight the server had 5h downtime and this morning I updated to the latest forum version.
            I hope that this resolves the most major issues, and that the connection drops stop happening.

            Please let me know if you experience any errors and I'll take a look at it.

            best d

            Dan KorneffD 1 Reply Last reply Reply Quote 5
            • Dan KorneffD
              Dan Korneff @Dominik Mayer
              last edited by

              @Dominik-Mayer Still happens here

              Dan Korneff - Producer / Mixer / Audio Nerd

              orangeO 1 Reply Last reply Reply Quote 0
              • orangeO
                orange @Dan Korneff
                last edited by

                @Dan-Korneff said in 502 Bad Gateway error of the Forum:

                @Dominik-Mayer Still happens here

                Same here

                develop Branch / XCode 13.1
                macOS Monterey / M1 Max

                trillbillyT 1 Reply Last reply Reply Quote 0
                • trillbillyT
                  trillbilly @orange
                  last edited by trillbilly

                  @Dominik-Mayer Was down for me most of the night last night with the same 502 Error.

                  EDIT: As soon as I posted this, I went back to the forum to do a search. When I clicked "Search" I was given a 503 Service Unavailable error as well. It resolved itself quickly.

                  Dominik MayerD 1 Reply Last reply Reply Quote 0
                  • Dominik MayerD
                    Dominik Mayer @trillbilly
                    last edited by

                    @trillbilly @Dan-Korneff @orange

                    Jup, still some nightly one-hour downtimes.. Apologies for this. Thought this would be gone now but nope,, running some loggers now to pin down the problem.

                    Dan KorneffD 1 Reply Last reply Reply Quote 2
                    • Dan KorneffD
                      Dan Korneff @Dominik Mayer
                      last edited by

                      @Dominik-Mayer it always seems to be that one hour that I really need help 😅

                      Dan Korneff - Producer / Mixer / Audio Nerd

                      Christoph HartC 1 Reply Last reply Reply Quote 1
                      • Christoph HartC
                        Christoph Hart @Dan Korneff
                        last edited by

                        @Dan-Korneff I think we found the problem - we had a cron job on the forum server running once a day (exactly at that one hour that you really need help) that rebuilds the docs, but that seems to eat up all the CPU and memory and mess with the forum.

                        orangeO 1 Reply Last reply Reply Quote 2
                        • orangeO
                          orange @Christoph Hart
                          last edited by orange

                          Exceptions aside, the 502 Bad Gateway error is usually related to insufficient cpu or memory as a result of server overload and is caused by no response from the server.

                          Edit: The issue still happens here.

                          develop Branch / XCode 13.1
                          macOS Monterey / M1 Max

                          Dominik MayerD 1 Reply Last reply Reply Quote 0
                          • Dominik MayerD
                            Dominik Mayer @orange
                            last edited by

                            @orange @Christoph-Hart @Dan-Korneff

                            Back up. Sorry for this whole mess the last days. updating the forum software messed with deprecated config files, socket.io was sending messages to wrong port, the docs rebuilder raised us in the memory threshold...

                            As last resort we can still raise the memory bar, but lets see how it goes the next days..
                            Apologies again for the downtimes,
                            Best
                            Do

                            Dominik MayerD 1 Reply Last reply Reply Quote 6
                            • Dominik MayerD
                              Dominik Mayer @Dominik Mayer
                              last edited by

                              Woop, :detective:

                              One of the spam-bot addresses with a duplicate email address was fucking up the auto-register procedure which forced the server to reboot every hour and led to the socket connection drops experienced by everyone.

                              Fixed now. I hope the forum is more stable from now on.

                              Please let me know if you experience something unusual and i'll take a look at it.

                              ustkU 1 Reply Last reply Reply Quote 3
                              • ustkU
                                ustk @Dominik Mayer
                                last edited by

                                @Dominik-Mayer Haven't got a bit of what you said but it sounds like you're having fun 😆

                                Can't help pressing F5 in the forum...

                                1 Reply Last reply Reply Quote 2
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