Anyone here use Gumroad or Lemon Squeezy?

[dannytaurus]

I'm currently using Gumroad to sell my plunges and sample packs. It's been an overall good experience and I've built a solid business on it over the last 2 years.

However, recently they've made several changes that I really don't like so I'm looking to switch.

Lemon Squeezy seems the most popular alternative. It's not 1:1 on features but it's close and the fees look lower. They even do the migration from Gumroad and give you 0% fees for the first month.

Anyone willing to share their experience of either platform?

@Christoph-Hart If this is too off-topic just delete it

[d.healey]

I haven't used it for years but Payhip was another Gumroad alternative.

[orange]

Why these platforms with more commission when there are free and highly customizable alternatives like WordPress WooCommerce?

[aaronventure]

@dannytaurus I suggest looking at FastSpring if you're not vibing with LemonSqueezy payout fees. FastSpring has a single rate for all transactions. LemonSqueezy will charge you extra for non-US transfers and extra on top for PayPal. Then they'll charge you a bonkers fee if you're paying out via Stripe, even more so out of US.

I think they have feature parity for most of the things, though LemonSqueezy might have a better UI. It also has pay-what-you-want, usage-based pricing. and the ability to add the user area to your webpage.

FastSpring lets you charge in a local currency, but they'll add a 2.5% fee for that, and seem to have a better coverage of payment methods, including wire and check, which I only used once or twice when supplying site licenses for a French school (the French do like their checkbooks).

[aaronventure]

@orange Because they're a Merchant of Record, and they handle all the invoicing legally, as well as collection and remission of tax across the globe. They also do fraud detection on payments (I have only had one go through in 6 years, and it was a PayPal from India, of course) and serve as a sort of customer support for payment related issues (ugh).

You'll also get (in case of FastSpring) free S3 storage, which is a lot of value over the years, if your products number in tens of gigabytes (as sample libraries often do), as users will redownload stuff over time.

[dannytaurus]

@aaronventure The base Lemon Squeezy fee is much lower than Gumroad flat 10% (plus processing fees) but yeah, they do like to add on other fees for certain cases.

I'll have to look carefully at the numbers. I'm US_based at the moment and at least 50% of my sales come from the UK. However, we're planning a move to the UK soon so that might change the balance.

Just FYI, Lemon Squeezy allows up to a total of 5GB of files (single or multiple combined) per product. Which is more than enough for me but I know for some sample libraries this might be tight.

@orange As @aaronventure says, services like Gumroad and Lemon Squeezy take so much of the headache out of selling products and I'm more than happy to pay for that.

[Gab]

@dannytaurus As David mentioned, You should check out Payhip if you haven't yet, pretty good website builder and easy to use. The only downgrade I would see for vst is the fact you can't direclty put your Activation keys in it and from the last time I checked it's not supported with platform like Pulse Downloader. the Fee is 5% for Free version but you can pay to get it lowered or removed.