The gap between finishing a plugin and running a plugin business

[cartemtune]

@dannytaurus which platform are you considering? Asking because I also used to be on Gumroad and have now switched to Payhip since their ridiculous price increase. Payhip is only 5% per sale and I'm also able to cap it at $99/month. I also just can't stand behind a company who relies on AI support agent, I coudl never get any real humans to answer my questions at Gumroad

[soundsync]

@cartemtune Does it prevent you from using the platform once the cap is reached?

[dannytaurus]

@soundsync On the $99/mo plan there are no Payhip fees, you just pay Stripe/PayPal fees.

[soundsync]

@dannytaurus ahhh I see now, I misunderstood the statement.

[dannytaurus]

@soundsync Yeah, me too That's why I looked into it.

I've added Payhip to my comparison list (which I will post soon!). They're very competitive on price, especially at volume, but the 'reseller' terms are unclear to me (and Claude).

I've written to them so get some insight, so I know where to place them on my list.

[soundsync]

@dannytaurus What do you mean by reseller terms?

[dannytaurus]

@soundsync Payhip isn't a Merchant of Record, they are a reseller, which is similar in some ways but payouts differ quite a bit.

As far as I can gather (UK/EU buyers only, US/CA is still unclear):

Same as MoR:

1. Payhip buys a licence from the seller
2. Payhip sells the licence to the buyer, adding VAT where necessary

Different to MoR:

3. The revenue, inc. VAT, goes straight to the seller's Stripe/PayPal account
4. Payhip then takes the VAT from the seller's Stripe/PayPal account and remits it quarterly
5. For payment and contract purposes, the seller remains responsible for refunds, chargebacks, etc.
6. Payhip never holds seller funds, so it cannot 'freeze' them nor charge for them to be paid out

For US/CA buyers Payhip are a 'facilitator', not 'reseller', so the situation might be different.

Also unclear when a seller refunds a buyer, whether Payhip returns the VAT they collected, or whether the seller has to eat it.

For buyers outside UK/EU and US/CA, Payhip isn't involved in sales tax at all. The seller can set up custom tax rules, in which case Payhip charges the tax at checkout and leaves it in the seller's Stripe/PayPal account. Registering in the country and filing the tax are the seller's job, where the country requires it. That part is a bit scary.

[David Healey]

@dannytaurus said in The gap between finishing a plugin and running a plugin business:

That part is a bit scary.

That's a big no from me. Since switching to an MoR there's no way I'd go back.

[dannytaurus]

@David-Healey Same here

[dannytaurus]

@David-Healey Are you on Moonbase now?

[David Healey]

@dannytaurus Yes, have been since June, very happy with it.

[cartemtune]

@dannytaurus i'd love to see the comparison list please! :)

[cartemtune]

@dannytaurus wow thanks for this detailed breakdown. So I guess there are some pros and cons here. I've personally blocked countries outside of US, CA, UK, and EU so I won't have to deal with sales taxes there but maybe I should also consider other countries in case they can provide substantial revenue.

Just curious, can any experienced sellers let me know whether it's worth opening up my store to the rest of the world? In my experience, most of my customers seem to come from US, CA, UK, and EU so I never felt like I'm missing out. I'd love to know before I decide to switch again because...it's a lot of work!

But the part about Payhip offering instant payouts (i.e. never holding funds) is another reason why I moved away from Gumroad. I feel better knowing that a platform can't suddenly take my money away . Gumroad has a minimum payout threshold of $100 (I assume because the platform needs to safeguard itself from refunds and chargebacks), but that part kinda sucks

[David Healey]

@cartemtune said in The gap between finishing a plugin and running a plugin business:

I've personally blocked countries outside of US, CA, UK, and EU

Those are pretty much the only ones that you have to deal with sale tax in anyway.

@cartemtune said in The gap between finishing a plugin and running a plugin business:

let me know whether it's worth opening up my store to the rest of the world?

Might as well since you're already doing the hard work. I get quite a few customers from Japan, New Zealand, Australia, not so much from the rest of the world.

[dannytaurus]

@cartemtune I'd prefer direct payment too, but I rate using a Merchant Of Record over direct payouts, and MoR never pay direct.

At least Gumroad doesn't charge a fee for a payout. Moonbase does, and they're the only ones. €5 per payout. Feels a bit like nickel-and-diming. Their whole fee structure is death by a thousand cuts