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    AAX showing under audiosuite but not inserts

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    protoolsaudiosuiteinsert
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    • d.healeyD
      d.healey @HISEnberg
      last edited by

      @HISEnberg A user reported it happening on their system, I opened mine and I see the same thing. I've closed and reopened a few times already and no change, so I don't think that's the issue.

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      resonantR 1 Reply Last reply Reply Quote 0
      • resonantR
        resonant @d.healey
        last edited by resonant

        @d-healey Did you try clearing PT plugin cache?

        https://acusticaudio.freshdesk.com/support/solutions/articles/35000146022-re-setting-the-pro-tools-plug-ins-cache-manually

        Also this might help:

        https://www.youtube.com/watch?v=UrQw1e7bA98

        d.healeyD 1 Reply Last reply Reply Quote 0
        • d.healeyD
          d.healey @resonant
          last edited by

          @resonant Thanks, just tried but it didn't help. I read on another thread that there is an AAX validator tool available from AVID, but I don't see it, I only see the Eden SDK installer.

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          HISEnbergH ustkU resonantR 3 Replies Last reply Reply Quote 0
          • HISEnbergH
            HISEnberg @d.healey
            last edited by

            @d-healey Is the code-signature on it valid? Does it lunch in ProTools Developer?

            d.healeyD 1 Reply Last reply Reply Quote 0
            • ustkU
              ustk @d.healey
              last edited by ustk

              @d-healey The validator is part of the SDK, called DSH

              The doc says page 165:

              12.4.8.1 Validation with DSH

              You can validate your plug-in's Describe routine using the DigiShell command-line tool. The validation command is available directly in the aaxh dish and is also available through an AAX Validator test module:

              aaxh dish

              dsh> load_dish aaxh
              dsh> loadpi "/quoted/path/without escape chars/MyPlugIn.aaxplugin"
              dsh> getdescriptionvalidationinfo 0
              

              AAX Validator

              dsh> load_dish aaxval
              dsh> runtest [test.describe_validation, "/quoted/path/without escape chars/MyPlugIn.aaxplugin"]
              
              1 Reply Last reply Reply Quote 1
              • d.healeyD
                d.healey @HISEnberg
                last edited by

                @HISEnberg said in AAX showing under audiosuite but not inserts:

                @d-healey Is the code-signature on it valid? Does it lunch in ProTools Developer?

                Yes, it shows up but only in the audiosuite menu.

                @ustk said in AAX showing under audiosuite but not inserts:

                The doc says page 165:

                Which doc?

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                ustkU 1 Reply Last reply Reply Quote 0
                • ustkU
                  ustk @d.healey
                  last edited by

                  @d-healey The AAX SDK in Hise/tools/SDK/AAX/Documentation/doxygen.pdf

                  d.healeyD 1 Reply Last reply Reply Quote 0
                  • d.healeyD
                    d.healey @ustk
                    last edited by

                    @ustk Thanks, that doesn't seem to work, is it working for you?

                    dsh> load_dish aaxh
                    ---
                    cmd_result:
                      loaded_dishes_count: 0
                    message_type: cmd_result
                    

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                    • It_UsedI
                      It_Used
                      last edited by It_Used

                      @d-healey said in AAX showing under audiosuite but not inserts:

                      Anyone know what would cause this? It's an instrument plugin.

                      I couldn't build it at all, as it turned out, the SDK also needs to be built.🤣

                      1 Reply Last reply Reply Quote 0
                      • resonantR
                        resonant @d.healey
                        last edited by

                        @d-healey said in AAX showing under audiosuite but not inserts:

                        @resonant Thanks, just tried but it didn't help. I read on another thread that there is an AAX validator tool available from AVID, but I don't see it, I only see the Eden SDK installer.

                        Weird.

                        Does this happen for the fx plugins too?
                        Does this happen on Win/Mac both?
                        Which AAX SDK version are you using?
                        You compiled the libraries in the AAX SDK before exporting the plugins, right?

                        1 Reply Last reply Reply Quote 0
                        • d.healeyD
                          d.healey
                          last edited by d.healey

                          Ah I just solved it. T-shirt for me, I actually remember solving it last year too 😧

                          Plugin is stereo, therefore the instrument track needs to also be stereo. I was trying to add it to a mono track.

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                          HISEnbergH 1 Reply Last reply Reply Quote 2
                          • HISEnbergH
                            HISEnberg @d.healey
                            last edited by

                            @d-healey just wait until you setup side chaining in protools, you’ll have tshirts for days. :)

                            @ustk thanks for the tip about the validation tool I had overlooked that in the past.

                            ustkU 1 Reply Last reply Reply Quote 1
                            • ustkU
                              ustk @HISEnberg
                              last edited by

                              @HISEnberg I’ll definitely need to enter the side chain world soon… great time ahead 😆

                              @d-healey Isn’t your plugin mono compatible? I know it’s an instrument but why not…

                              d.healeyD 2 Replies Last reply Reply Quote 0
                              • d.healeyD
                                d.healey @ustk
                                last edited by

                                @ustk said in AAX showing under audiosuite but not inserts:

                                I know it’s an instrument but why not…

                                Apparently not, I remember I made Sordina both mono and stereo but I didn't look into it for Rhapsody.

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                                • d.healeyD
                                  d.healey @ustk
                                  last edited by

                                  @ustk How do you make your instrument plugins mono compatible? And any idea why mine still shows up in the AudioSuite menu (do yours)?

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                                  ustkU 1 Reply Last reply Reply Quote 0
                                  • ustkU
                                    ustk @d.healey
                                    last edited by

                                    @d-healey Well I don't make instruments for now, just FXs. The option in the settings has no impact on instruments though, so I don't know how you did for Sordina 🤷

                                    Screenshot 2025-09-12 at 00.28.46.png

                                    d.healeyD 1 Reply Last reply Reply Quote 0
                                    • d.healeyD
                                      d.healey @ustk
                                      last edited by

                                      @ustk Sordina is an effect, so no problem there.

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                                      ustkU 2 Replies Last reply Reply Quote 0
                                      • ustkU
                                        ustk @d.healey
                                        last edited by

                                        @d-healey Oh yeah sorry… but since it’s not that important for instruments anyway

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                                        • ustkU
                                          ustk @d.healey
                                          last edited by

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