AAX showing under audiosuite but not inserts

[HISEnberg]

@d-healey I've had this happen to me a few times, I think it might be a ProTools bug. I just restart the program a few times, or my system and it eventually shows up.

[d.healey]

@HISEnberg A user reported it happening on their system, I opened mine and I see the same thing. I've closed and reopened a few times already and no change, so I don't think that's the issue.

[resonant]

@d-healey Did you try clearing PT plugin cache?

Re-setting the Pro Tools plug-ins cache manually

macOS and AAX 64-bit format: Close Pro Tools. Using macOS Finder, go to “~/Library/Preferences/Avid/Pro Tools/” (without the quotes). Manually delete the InstalledAAXPlugIns file (to force a complete new plug-ins scan). Re-open Pro Tools. ...

Acustica Audio Help-Desk Portal (acusticaudio.freshdesk.com)

Also this might help:

[d.healey]

@resonant Thanks, just tried but it didn't help. I read on another thread that there is an AAX validator tool available from AVID, but I don't see it, I only see the Eden SDK installer.

[HISEnberg]

@d-healey Is the code-signature on it valid? Does it lunch in ProTools Developer?

[ustk]

@d-healey The validator is part of the SDK, called DSH

The doc says page 165:

12.4.8.1 Validation with DSH

You can validate your plug-in's Describe routine using the DigiShell command-line tool. The validation command is available directly in the aaxh dish and is also available through an AAX Validator test module:

aaxh dish

dsh> load_dish aaxh
dsh> loadpi "/quoted/path/without escape chars/MyPlugIn.aaxplugin"
dsh> getdescriptionvalidationinfo 0

AAX Validator

dsh> load_dish aaxval
dsh> runtest [test.describe_validation, "/quoted/path/without escape chars/MyPlugIn.aaxplugin"]

[d.healey]

@HISEnberg said in AAX showing under audiosuite but not inserts:

@d-healey Is the code-signature on it valid? Does it lunch in ProTools Developer?

Yes, it shows up but only in the audiosuite menu.

@ustk said in AAX showing under audiosuite but not inserts:

The doc says page 165:

Which doc?

[ustk]

@d-healey The AAX SDK in Hise/tools/SDK/AAX/Documentation/doxygen.pdf

[d.healey]

@ustk Thanks, that doesn't seem to work, is it working for you?

dsh> load_dish aaxh
---
cmd_result:
  loaded_dishes_count: 0
message_type: cmd_result

[It_Used]

@d-healey said in AAX showing under audiosuite but not inserts:

Anyone know what would cause this? It's an instrument plugin.

I couldn't build it at all, as it turned out, the SDK also needs to be built.

[resonant]

@d-healey said in AAX showing under audiosuite but not inserts:

@resonant Thanks, just tried but it didn't help. I read on another thread that there is an AAX validator tool available from AVID, but I don't see it, I only see the Eden SDK installer.

Weird.

Does this happen for the fx plugins too?
Does this happen on Win/Mac both?
Which AAX SDK version are you using?
You compiled the libraries in the AAX SDK before exporting the plugins, right?

[d.healey]

Ah I just solved it. T-shirt for me, I actually remember solving it last year too

Plugin is stereo, therefore the instrument track needs to also be stereo. I was trying to add it to a mono track.

[HISEnberg]

@d-healey just wait until you setup side chaining in protools, you’ll have tshirts for days. :)

@ustk thanks for the tip about the validation tool I had overlooked that in the past.

[ustk]

@HISEnberg I’ll definitely need to enter the side chain world soon… great time ahead

@d-healey Isn’t your plugin mono compatible? I know it’s an instrument but why not…

[d.healey]

@ustk said in AAX showing under audiosuite but not inserts:

I know it’s an instrument but why not…

Apparently not, I remember I made Sordina both mono and stereo but I didn't look into it for Rhapsody.

[d.healey]

@ustk How do you make your instrument plugins mono compatible? And any idea why mine still shows up in the AudioSuite menu (do yours)?

[ustk]

@d-healey Well I don't make instruments for now, just FXs. The option in the settings has no impact on instruments though, so I don't know how you did for Sordina

[d.healey]

@ustk Sordina is an effect, so no problem there.

[ustk]

@d-healey Oh yeah sorry… but since it’s not that important for instruments anyway

[ustk]

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