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    AAX showing under audiosuite but not inserts

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    protoolsaudiosuiteinsert
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    • d.healeyD
      d.healey
      last edited by d.healey

      Anyone know what would cause this? It's an instrument plugin.

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      HISEnbergH 1 Reply Last reply Reply Quote 0
      • HISEnbergH
        HISEnberg @d.healey
        last edited by

        @d-healey I've had this happen to me a few times, I think it might be a ProTools bug. I just restart the program a few times, or my system and it eventually shows up.

        d.healeyD 1 Reply Last reply Reply Quote 0
        • d.healeyD
          d.healey @HISEnberg
          last edited by

          @HISEnberg A user reported it happening on their system, I opened mine and I see the same thing. I've closed and reopened a few times already and no change, so I don't think that's the issue.

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          resonantR 1 Reply Last reply Reply Quote 0
          • resonantR
            resonant @d.healey
            last edited by resonant

            @d-healey Did you try clearing PT plugin cache?

            https://acusticaudio.freshdesk.com/support/solutions/articles/35000146022-re-setting-the-pro-tools-plug-ins-cache-manually

            Also this might help:

            https://www.youtube.com/watch?v=UrQw1e7bA98

            d.healeyD 1 Reply Last reply Reply Quote 0
            • d.healeyD
              d.healey @resonant
              last edited by

              @resonant Thanks, just tried but it didn't help. I read on another thread that there is an AAX validator tool available from AVID, but I don't see it, I only see the Eden SDK installer.

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              HISEnbergH ustkU resonantR 3 Replies Last reply Reply Quote 0
              • HISEnbergH
                HISEnberg @d.healey
                last edited by

                @d-healey Is the code-signature on it valid? Does it lunch in ProTools Developer?

                d.healeyD 1 Reply Last reply Reply Quote 0
                • ustkU
                  ustk @d.healey
                  last edited by ustk

                  @d-healey The validator is part of the SDK, called DSH

                  The doc says page 165:

                  12.4.8.1 Validation with DSH

                  You can validate your plug-in's Describe routine using the DigiShell command-line tool. The validation command is available directly in the aaxh dish and is also available through an AAX Validator test module:

                  aaxh dish

                  dsh> load_dish aaxh
                  dsh> loadpi "/quoted/path/without escape chars/MyPlugIn.aaxplugin"
                  dsh> getdescriptionvalidationinfo 0
                  

                  AAX Validator

                  dsh> load_dish aaxval
                  dsh> runtest [test.describe_validation, "/quoted/path/without escape chars/MyPlugIn.aaxplugin"]
                  

                  Hise made me an F5 dude, browser just suffers...

                  1 Reply Last reply Reply Quote 1
                  • d.healeyD
                    d.healey @HISEnberg
                    last edited by

                    @HISEnberg said in AAX showing under audiosuite but not inserts:

                    @d-healey Is the code-signature on it valid? Does it lunch in ProTools Developer?

                    Yes, it shows up but only in the audiosuite menu.

                    @ustk said in AAX showing under audiosuite but not inserts:

                    The doc says page 165:

                    Which doc?

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                    ustkU 1 Reply Last reply Reply Quote 0
                    • ustkU
                      ustk @d.healey
                      last edited by

                      @d-healey The AAX SDK in Hise/tools/SDK/AAX/Documentation/doxygen.pdf

                      Hise made me an F5 dude, browser just suffers...

                      d.healeyD 1 Reply Last reply Reply Quote 0
                      • d.healeyD
                        d.healey @ustk
                        last edited by

                        @ustk Thanks, that doesn't seem to work, is it working for you?

                        dsh> load_dish aaxh
                        ---
                        cmd_result:
                          loaded_dishes_count: 0
                        message_type: cmd_result
                        

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                        • It_UsedI
                          It_Used
                          last edited by It_Used

                          @d-healey said in AAX showing under audiosuite but not inserts:

                          Anyone know what would cause this? It's an instrument plugin.

                          I couldn't build it at all, as it turned out, the SDK also needs to be built.🤣

                          1 Reply Last reply Reply Quote 0
                          • resonantR
                            resonant @d.healey
                            last edited by

                            @d-healey said in AAX showing under audiosuite but not inserts:

                            @resonant Thanks, just tried but it didn't help. I read on another thread that there is an AAX validator tool available from AVID, but I don't see it, I only see the Eden SDK installer.

                            Weird.

                            Does this happen for the fx plugins too?
                            Does this happen on Win/Mac both?
                            Which AAX SDK version are you using?
                            You compiled the libraries in the AAX SDK before exporting the plugins, right?

                            1 Reply Last reply Reply Quote 0
                            • d.healeyD
                              d.healey
                              last edited by d.healey

                              Ah I just solved it. T-shirt for me, I actually remember solving it last year too 😧

                              Plugin is stereo, therefore the instrument track needs to also be stereo. I was trying to add it to a mono track.

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                              HISEnbergH 1 Reply Last reply Reply Quote 2
                              • HISEnbergH
                                HISEnberg @d.healey
                                last edited by

                                @d-healey just wait until you setup side chaining in protools, you’ll have tshirts for days. :)

                                @ustk thanks for the tip about the validation tool I had overlooked that in the past.

                                ustkU 1 Reply Last reply Reply Quote 1
                                • ustkU
                                  ustk @HISEnberg
                                  last edited by

                                  @HISEnberg I’ll definitely need to enter the side chain world soon… great time ahead 😆

                                  @d-healey Isn’t your plugin mono compatible? I know it’s an instrument but why not…

                                  Hise made me an F5 dude, browser just suffers...

                                  d.healeyD 2 Replies Last reply Reply Quote 0
                                  • d.healeyD
                                    d.healey @ustk
                                    last edited by

                                    @ustk said in AAX showing under audiosuite but not inserts:

                                    I know it’s an instrument but why not…

                                    Apparently not, I remember I made Sordina both mono and stereo but I didn't look into it for Rhapsody.

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                                    • d.healeyD
                                      d.healey @ustk
                                      last edited by

                                      @ustk How do you make your instrument plugins mono compatible? And any idea why mine still shows up in the AudioSuite menu (do yours)?

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                                      ustkU 1 Reply Last reply Reply Quote 0
                                      • ustkU
                                        ustk @d.healey
                                        last edited by

                                        @d-healey Well I don't make instruments for now, just FXs. The option in the settings has no impact on instruments though, so I don't know how you did for Sordina 🤷

                                        Screenshot 2025-09-12 at 00.28.46.png

                                        Hise made me an F5 dude, browser just suffers...

                                        d.healeyD 1 Reply Last reply Reply Quote 0
                                        • d.healeyD
                                          d.healey @ustk
                                          last edited by

                                          @ustk Sordina is an effect, so no problem there.

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                                          ustkU 2 Replies Last reply Reply Quote 0
                                          • ustkU
                                            ustk @d.healey
                                            last edited by

                                            @d-healey Oh yeah sorry… but since it’s not that important for instruments anyway

                                            Hise made me an F5 dude, browser just suffers...

                                            1 Reply Last reply Reply Quote 0
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