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    Expansion Installation Issue

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    • Casey KolbC
      Casey Kolb @d.healey
      last edited by

      @d-healey Signing the plugin seems like it would make a difference. I'll give that a whirl.

      Casey Kolb
      Founder & CEO of Lunacy Audio
      Composer | Producer | Software Developer

      d.healeyD 1 Reply Last reply Reply Quote 1
      • d.healeyD
        d.healey @Casey Kolb
        last edited by d.healey

        @casey-kolb Let us know if it solves it. Also is the issue there if installing from a standalone app?

        Libre Wave - Freedom respecting instruments and effects
        My Patreon - HISE tutorials
        YouTube Channel - Public HISE tutorials

        Casey KolbC 1 Reply Last reply Reply Quote 0
        • Casey KolbC
          Casey Kolb @d.healey
          last edited by

          @d-healey So far only tested from Standalone app.

          Casey Kolb
          Founder & CEO of Lunacy Audio
          Composer | Producer | Software Developer

          d.healeyD Casey KolbC 2 Replies Last reply Reply Quote 1
          • d.healeyD
            d.healey @Casey Kolb
            last edited by

            @casey-kolb Was it codesigned?

            Libre Wave - Freedom respecting instruments and effects
            My Patreon - HISE tutorials
            YouTube Channel - Public HISE tutorials

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            • Casey KolbC
              Casey Kolb @Casey Kolb
              last edited by Casey Kolb

              @casey-kolb It was not. I'm like 90% sure that's the problem now that you mention it.

              Casey Kolb
              Founder & CEO of Lunacy Audio
              Composer | Producer | Software Developer

              1 Reply Last reply Reply Quote 0
              • Y
                yall @d.healey
                last edited by

                @d-healey I sent one of my vst to friends who had a mac m1. and the download of the hr1 was considered dangerous so directly deleted. I sent it back in zip format. it has passed but others have not. I then created a pkg to simply drag the hr1 into the library then signed and notarized. and no problem. so I made my life difficult for not much. I think you just have to put the hr1 with a zip created from a mac. and send it and it works most of the time

                Casey KolbC 1 Reply Last reply Reply Quote 1
                • Casey KolbC
                  Casey Kolb @yall
                  last edited by

                  @yall That makes sense. I've been zipping the hr1, so I think we're all good there.

                  Casey Kolb
                  Founder & CEO of Lunacy Audio
                  Composer | Producer | Software Developer

                  d.healeyD 1 Reply Last reply Reply Quote 0
                  • d.healeyD
                    d.healey @Casey Kolb
                    last edited by

                    @casey-kolb said in Expansion Installation Issue:

                    I've been zipping the hr1

                    Seems redundant, like putting a zip file in a zip file.

                    Libre Wave - Freedom respecting instruments and effects
                    My Patreon - HISE tutorials
                    YouTube Channel - Public HISE tutorials

                    Casey KolbC 1 Reply Last reply Reply Quote 0
                    • Casey KolbC
                      Casey Kolb @d.healey
                      last edited by Casey Kolb

                      @d-healey Yeah, but Macs at least know what a zip file is when you're downloading. It does seem safer, especially considering that things can get corrupted if they're not zipped, and if you're using Dropbox or other platforms to share with beta testers.

                      Casey Kolb
                      Founder & CEO of Lunacy Audio
                      Composer | Producer | Software Developer

                      1 Reply Last reply Reply Quote 1
                      • ?
                        A Former User
                        last edited by

                        Not sure if they're related but a Windows user just informed me that the expansion installer gets stuck at 0% for them... Master branch

                        d.healeyD 1 Reply Last reply Reply Quote 0
                        • d.healeyD
                          d.healey @A Former User
                          last edited by

                          @iamlamprey Unrelated I think, test on develop branch

                          Libre Wave - Freedom respecting instruments and effects
                          My Patreon - HISE tutorials
                          YouTube Channel - Public HISE tutorials

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @d.healey
                            last edited by

                            @d-healey Yeh it was unrelated, just following up here in case someone else has something similar happen -> run Ableton as an Admin :)

                            1 Reply Last reply Reply Quote 1
                            • Casey KolbC
                              Casey Kolb
                              last edited by

                              Ok so after testing this and code signing / notarizing my apps and installers, this is still an issue I can't resolve. It won't install expansions on certain Macs unless the Samples folder has Write permissions for "Everyone", even if I use setReadOnly(false) for the Samples folder.

                              @Christoph-Hart Any thoughts on this?

                              Casey Kolb
                              Founder & CEO of Lunacy Audio
                              Composer | Producer | Software Developer

                              DanHD 1 Reply Last reply Reply Quote 0
                              • DanHD
                                DanH @Casey Kolb
                                last edited by

                                @Casey-Kolb I have users getting stuck on the install too, across Win and Mac... Did you get to the bottom of this? I can't recreate the problems here so its super tricky to know what's going wrong!

                                DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
                                https://dhplugins.com/ | https://dcbreaks.com/
                                London, UK

                                Casey KolbC 1 Reply Last reply Reply Quote 0
                                • Casey KolbC
                                  Casey Kolb @DanH
                                  last edited by

                                  @DanH Yes, we figured out that you need to install the samples to the default Expansions folder within the AppData folder to ensure your plugin has the right permissions for unpacking the samples. Basically, your plugin won't be able to write to a lot of directories on the OS because the folders may be read-only for the plugin. I'd recommend not even giving the user a choice for where to install the samples, and if they need to move the samples, they can always move them to their samples folder manually.

                                  Casey Kolb
                                  Founder & CEO of Lunacy Audio
                                  Composer | Producer | Software Developer

                                  DanHD 1 Reply Last reply Reply Quote 0
                                  • DanHD
                                    DanH @Casey Kolb
                                    last edited by DanH

                                    @Casey-Kolb great, thanks for letting me know! Did you run the install within the plugin or with a .pkg?

                                    And no problems on Windows then?

                                    DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
                                    https://dhplugins.com/ | https://dcbreaks.com/
                                    London, UK

                                    Casey KolbC 1 Reply Last reply Reply Quote 0
                                    • Casey KolbC
                                      Casey Kolb @DanH
                                      last edited by

                                      @DanH It's currently installed within the plugin, but honestly a .pkg makes a lot more sense. We do have license keys for expansions though, so it's a bit tricky. It would certainly be faster with a .pkg file

                                      Casey Kolb
                                      Founder & CEO of Lunacy Audio
                                      Composer | Producer | Software Developer

                                      d.healeyD 1 Reply Last reply Reply Quote 0
                                      • d.healeyD
                                        d.healey @Casey Kolb
                                        last edited by

                                        Might be relevant to this thread...

                                        I've just added a File.hasWriteAccess() script wrapper function so you can verify if a directory selected by the user is writable and prompt them for another location if it isn't.

                                        Libre Wave - Freedom respecting instruments and effects
                                        My Patreon - HISE tutorials
                                        YouTube Channel - Public HISE tutorials

                                        1 Reply Last reply Reply Quote 1
                                        • bendursoB
                                          bendurso
                                          last edited by

                                          Is there some way to give permissions to the plugin to install samples in a custom location now? Or still the better option is to install the samples in the appdata folder?

                                          d.healeyD 1 Reply Last reply Reply Quote 0
                                          • d.healeyD
                                            d.healey @bendurso
                                            last edited by

                                            You should ask the user where they want to install the samples. The built in expansion installer does this I think.

                                            Libre Wave - Freedom respecting instruments and effects
                                            My Patreon - HISE tutorials
                                            YouTube Channel - Public HISE tutorials

                                            bendursoB 1 Reply Last reply Reply Quote 0
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