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    Expansion Installation Issue

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    • d.healeyD
      d.healey @Casey Kolb
      last edited by

      @casey-kolb Was it codesigned?

      Libre Wave - Freedom respecting instruments and effects
      My Patreon - HISE tutorials
      YouTube Channel - Public HISE tutorials

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      • Casey KolbC
        Casey Kolb @Casey Kolb
        last edited by Casey Kolb

        @casey-kolb It was not. I'm like 90% sure that's the problem now that you mention it.

        Casey Kolb
        Founder & CEO of Lunacy Audio
        Composer | Producer | Software Developer

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        • Y
          yall @d.healey
          last edited by

          @d-healey I sent one of my vst to friends who had a mac m1. and the download of the hr1 was considered dangerous so directly deleted. I sent it back in zip format. it has passed but others have not. I then created a pkg to simply drag the hr1 into the library then signed and notarized. and no problem. so I made my life difficult for not much. I think you just have to put the hr1 with a zip created from a mac. and send it and it works most of the time

          Casey KolbC 1 Reply Last reply Reply Quote 1
          • Casey KolbC
            Casey Kolb @yall
            last edited by

            @yall That makes sense. I've been zipping the hr1, so I think we're all good there.

            Casey Kolb
            Founder & CEO of Lunacy Audio
            Composer | Producer | Software Developer

            d.healeyD 1 Reply Last reply Reply Quote 0
            • d.healeyD
              d.healey @Casey Kolb
              last edited by

              @casey-kolb said in Expansion Installation Issue:

              I've been zipping the hr1

              Seems redundant, like putting a zip file in a zip file.

              Libre Wave - Freedom respecting instruments and effects
              My Patreon - HISE tutorials
              YouTube Channel - Public HISE tutorials

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              • Casey KolbC
                Casey Kolb @d.healey
                last edited by Casey Kolb

                @d-healey Yeah, but Macs at least know what a zip file is when you're downloading. It does seem safer, especially considering that things can get corrupted if they're not zipped, and if you're using Dropbox or other platforms to share with beta testers.

                Casey Kolb
                Founder & CEO of Lunacy Audio
                Composer | Producer | Software Developer

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                • ?
                  A Former User
                  last edited by

                  Not sure if they're related but a Windows user just informed me that the expansion installer gets stuck at 0% for them... Master branch

                  d.healeyD 1 Reply Last reply Reply Quote 0
                  • d.healeyD
                    d.healey @A Former User
                    last edited by

                    @iamlamprey Unrelated I think, test on develop branch

                    Libre Wave - Freedom respecting instruments and effects
                    My Patreon - HISE tutorials
                    YouTube Channel - Public HISE tutorials

                    ? 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @d.healey
                      last edited by

                      @d-healey Yeh it was unrelated, just following up here in case someone else has something similar happen -> run Ableton as an Admin :)

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                      • Casey KolbC
                        Casey Kolb
                        last edited by

                        Ok so after testing this and code signing / notarizing my apps and installers, this is still an issue I can't resolve. It won't install expansions on certain Macs unless the Samples folder has Write permissions for "Everyone", even if I use setReadOnly(false) for the Samples folder.

                        @Christoph-Hart Any thoughts on this?

                        Casey Kolb
                        Founder & CEO of Lunacy Audio
                        Composer | Producer | Software Developer

                        DanHD 1 Reply Last reply Reply Quote 0
                        • DanHD
                          DanH @Casey Kolb
                          last edited by

                          @Casey-Kolb I have users getting stuck on the install too, across Win and Mac... Did you get to the bottom of this? I can't recreate the problems here so its super tricky to know what's going wrong!

                          DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
                          https://dhplugins.com/ | https://dcbreaks.com/
                          London, UK

                          Casey KolbC 1 Reply Last reply Reply Quote 0
                          • Casey KolbC
                            Casey Kolb @DanH
                            last edited by

                            @DanH Yes, we figured out that you need to install the samples to the default Expansions folder within the AppData folder to ensure your plugin has the right permissions for unpacking the samples. Basically, your plugin won't be able to write to a lot of directories on the OS because the folders may be read-only for the plugin. I'd recommend not even giving the user a choice for where to install the samples, and if they need to move the samples, they can always move them to their samples folder manually.

                            Casey Kolb
                            Founder & CEO of Lunacy Audio
                            Composer | Producer | Software Developer

                            DanHD 1 Reply Last reply Reply Quote 0
                            • DanHD
                              DanH @Casey Kolb
                              last edited by DanH

                              @Casey-Kolb great, thanks for letting me know! Did you run the install within the plugin or with a .pkg?

                              And no problems on Windows then?

                              DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
                              https://dhplugins.com/ | https://dcbreaks.com/
                              London, UK

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                              • Casey KolbC
                                Casey Kolb @DanH
                                last edited by

                                @DanH It's currently installed within the plugin, but honestly a .pkg makes a lot more sense. We do have license keys for expansions though, so it's a bit tricky. It would certainly be faster with a .pkg file

                                Casey Kolb
                                Founder & CEO of Lunacy Audio
                                Composer | Producer | Software Developer

                                d.healeyD 1 Reply Last reply Reply Quote 0
                                • d.healeyD
                                  d.healey @Casey Kolb
                                  last edited by

                                  Might be relevant to this thread...

                                  I've just added a File.hasWriteAccess() script wrapper function so you can verify if a directory selected by the user is writable and prompt them for another location if it isn't.

                                  Libre Wave - Freedom respecting instruments and effects
                                  My Patreon - HISE tutorials
                                  YouTube Channel - Public HISE tutorials

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                                  • bendursoB
                                    bendurso
                                    last edited by

                                    Is there some way to give permissions to the plugin to install samples in a custom location now? Or still the better option is to install the samples in the appdata folder?

                                    d.healeyD 1 Reply Last reply Reply Quote 0
                                    • d.healeyD
                                      d.healey @bendurso
                                      last edited by

                                      You should ask the user where they want to install the samples. The built in expansion installer does this I think.

                                      Libre Wave - Freedom respecting instruments and effects
                                      My Patreon - HISE tutorials
                                      YouTube Channel - Public HISE tutorials

                                      bendursoB 1 Reply Last reply Reply Quote 0
                                      • bendursoB
                                        bendurso @d.healey
                                        last edited by

                                        @d-healey Oh I know. But I was asking because of this:

                                        @Casey-Kolb said in Expansion Installation Issue:

                                        Yes, we figured out that you need to install the samples to the default Expansions folder within the AppData folder to ensure your plugin has the right permissions for unpacking the samples. Basically, your plugin won't be able to write to a lot of directories on the OS because the folders may be read-only for the plugin. I'd recommend not even giving the user a choice for where to install the samples, and if they need to move the samples, they can always move them to their samples folder manually.

                                        d.healeyD 1 Reply Last reply Reply Quote 0
                                        • d.healeyD
                                          d.healey @bendurso
                                          last edited by

                                          @bendurso Try it, I haven't ran into any issues but these days I'm using my own HISE based installer. If you're writing your own installer you can check that the user has write permission for the selected folder.

                                          You definitely don't want to install to the app data folder though, unless you only have a tiny amount of samples, maybe < 100MB.

                                          Libre Wave - Freedom respecting instruments and effects
                                          My Patreon - HISE tutorials
                                          YouTube Channel - Public HISE tutorials

                                          bendursoB 1 Reply Last reply Reply Quote 1
                                          • bendursoB
                                            bendurso @d.healey
                                            last edited by

                                            @d-healey It semms to work ok on my mac, but I think I should test it with more macs.

                                            You definitely don't want to install to the app data folder though, unless you only have a tiny amount of samples, maybe < 100MB.

                                            That makes sense. But if the library is big, the user could change the sample folder after installing it.

                                            d.healeyD 1 Reply Last reply Reply Quote 0
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