ERROR_CGDataProvider_BufferIsNotBigEnough - Help with core graphics

[Dan Korneff]

I'm trying to track down a MAC core graphics issue that is making the DAW GUI sluggish.
Without OpenGL, the DAW will creep to a halt as soon as the plugin is inserted. With OpenGL enabled, the DAW is only slow when the plugin is visible.
It seems to only effect slightly older MacOS users.
Time Profiler points to an error in Core graphics while drawing pixels

ERROR_CGDataProvider_BufferIsNotBigEnough+0x31

Any tips or tricks with this?

[d.healey]

@dustbro which DAW?

[Dan Korneff]

@d-healey This specific DAW is protools, but I'm also seeing the issue in Logic.

[d.healey]

Which OS version?

[orange]

I got the similar report on a new computer too. The system info is:

• iMac 2019
• Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz (6 cores, L2-Cache 256 KB, L3-Cache 9 MB)
• 40 GB DDR4 2667 MHz
• Graphics: Radeon Pro 580X 8Gb
• DAW: Ableton

The GUI so laggy. Also Ableton slows down visually. But same plugin works without any issues in older MacBook Pro.

I think this is about the settings or drivers of the graphic cards. Something makes that happen....

I know that for OpenGl, some graphic cards want extra drivers. Especially if the user has onboard graphic card it can be more difficult for him to open the plugin.

[Dan Korneff]

@d-healey 10.13.6

[d.healey]

@dustbro Does your test system also have a Radeon GPU?

[Dan Korneff]

@d-healey Radeon HD 4870

[d.healey]

@dustbro I think we've found a common link @Christoph-Hart Any input?

[Casey Kolb]

@d-healey @dustbro Can confirm a similar crash on my end. I'm also on Radeon HD 5770. Here's the symbolicated crash log from Cubase:

Process:               Cubase 10.5 [27690]
Path:                  /Applications/Cubase 10.5.app/Contents/MacOS/Cubase 10.5
Identifier:            Cubase 10.5
Version:               10.5.0.68 (10.5.0.68)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Cubase 10.5 [27690]
User ID:               502

Date/Time:             2021-02-08 12:33:07.716 -0800
OS Version:            Mac OS X 10.13.6 (17G66)
Report Version:        12
Anonymous UUID:        17C59BB8-3A7A-3916-1D3C-0AA0A4200CB9


Time Awake Since Boot: 600000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x000000034b12eb67
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.CoreGraphics        	0x00007fff45fe9a9b ERROR_CGDataProvider_BufferIsNotBigEnough + 43
1   com.apple.CoreGraphics        	0x00007fff45fe9877 CGDataProviderRetainBytePtr + 233
2   com.apple.CoreGraphics        	0x00007fff45eea5d0 get_image_pointer + 59
3   com.apple.CoreGraphics        	0x00007fff45ee9ac2 img_decode_read + 156
4   com.apple.CoreGraphics        	0x00007fff45ee9923 img_colormatch_read + 343
5   com.apple.CoreGraphics        	0x00007fff45ee973f img_alphamerge_read + 528
6   com.apple.CoreGraphics        	0x00007fff45ee79be img_data_lock + 9651
7   com.apple.CoreGraphics        	0x00007fff45ee3ea9 CGSImageDataLock + 190
8   com.apple.CoreGraphics        	0x00007fff45fb9465 RIPImageDataInitializeShared + 88
9   com.apple.CoreGraphics        	0x00007fff45f9ddbd RIPImageCacheGetRetained + 680
10  com.apple.CoreGraphics        	0x00007fff45fc70b0 ripc_DrawImage + 974
11  com.apple.CoreGraphics        	0x00007fff45f2d0f1 CGContextDelegateDrawImage + 63
12  com.apple.AppKit              	0x00007fff431cff43 __backing_store_DrawImage_block_invoke + 70
13  com.apple.AppKit              	0x00007fff431cc275 backing_store_delegate + 962
14  com.apple.AppKit              	0x00007fff434c66aa backing_store_DrawImage.llvm.776B8D61 + 514
15  com.apple.CoreGraphics        	0x00007fff45f2d0f1 CGContextDelegateDrawImage + 63
16  com.apple.CoreGraphics        	0x00007fff45ee3422 CGContextDrawImageWithOptions + 632
17  com.apple.CoreGraphics        	0x00007fff45ee3190 CGContextDrawImage + 73
18  com.lunacyaudio.cube          	0x00000003444bbffc juce::CoreGraphicsContext::drawImage(juce::Image const&, juce::AffineTransform const&, bool) + 812
19  com.lunacyaudio.cube          	0x00000003444e812d juce::Graphics::drawImage(juce::Image const&, int, int, int, int, int, int, int, int, bool) const + 285
20  com.lunacyaudio.cube          	0x00000003442dc350 hise::FilmstripLookAndFeel::drawRotarySlider(juce::Graphics&, int, int, int, int, float, float, float, juce::Slider&) + 512 (juce_ReferenceCountedObject.h:442)
21  com.lunacyaudio.cube          	0x00000003445985f8 juce::Slider::paint(juce::Graphics&) + 248
22  com.lunacyaudio.cube          	0x0000000344559119 juce::Component::paintComponentAndChildren(juce::Graphics&) + 201 (juce_GraphicsContext.cpp:141)
23  com.lunacyaudio.cube          	0x00000003445594bb juce::Component::paintComponentAndChildren(juce::Graphics&) + 1131
24  com.lunacyaudio.cube          	0x00000003445594bb juce::Component::paintComponentAndChildren(juce::Graphics&) + 1131
25  com.lunacyaudio.cube          	0x00000003445594bb juce::Component::paintComponentAndChildren(juce::Graphics&) + 1131
26  com.lunacyaudio.cube          	0x00000003445594bb juce::Component::paintComponentAndChildren(juce::Graphics&) + 1131
27  com.lunacyaudio.cube          	0x00000003445594bb juce::Component::paintComponentAndChildren(juce::Graphics&) + 1131
28  com.lunacyaudio.cube          	0x00000003445594bb juce::Component::paintComponentAndChildren(juce::Graphics&) + 1131
29  com.lunacyaudio.cube          	0x00000003445594bb juce::Component::paintComponentAndChildren(juce::Graphics&) + 1131
30  com.lunacyaudio.cube          	0x00000003445696a9 juce::ComponentPeer::handlePaint(juce::LowLevelGraphicsContext&) + 329 (memory:2600)
31  com.lunacyaudio.cube          	0x000000034456304e juce::JuceNSViewClass::drawRect(objc_object*, objc_selector*, CGRect) + 510
32  com.apple.AppKit              	0x00007fff438e9f29 _NSViewDrawRect + 83
33  com.apple.AppKit              	0x00007fff4318273c -[NSView _drawRect:clip:] + 1819
34  com.apple.AppKit              	0x00007fff43181598 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 4844
35  com.apple.AppKit              	0x00007fff43180ec5 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 3097
36  com.apple.AppKit              	0x00007fff43180ec5 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 3097
37  com.apple.AppKit              	0x00007fff43180ec5 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 3097
38  com.apple.AppKit              	0x00007fff4317fddb -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 327
39  com.apple.AppKit              	0x00007fff438eb4e0 -[NSView _oldDisplayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2051
40  com.apple.AppKit              	0x00007fff4317ee5d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 253
41  com.apple.AppKit              	0x00007fff4317b0b4 -[NSView displayIfNeeded] + 1581
42  com.apple.AppKit              	0x00007fff4317aa52 -[NSWindow displayIfNeeded] + 321
43  com.apple.AppKit              	0x00007fff4391b60d ___NSWindowGetDisplayCycleObserver_block_invoke.5902 + 308
44  com.apple.AppKit              	0x00007fff4317a55e __37+[NSDisplayCycle currentDisplayCycle]_block_invoke + 695
45  com.apple.QuartzCore          	0x00007fff50e398c7 CA::Transaction::run_commit_handlers(CATransactionPhase) + 49
46  com.apple.QuartzCore          	0x00007fff50e38389 CA::Transaction::commit() + 171
47  com.apple.AppKit              	0x00007fff43932a72 __65+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayRefresh]_block_invoke + 283
48  com.apple.CoreFoundation      	0x00007fff45ac8737 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
49  com.apple.CoreFoundation      	0x00007fff45ac865f __CFRunLoopDoObservers + 511
50  com.apple.CoreFoundation      	0x00007fff45aab128 __CFRunLoopRun + 1240
51  com.apple.CoreFoundation      	0x00007fff45aaa9b7 CFRunLoopRunSpecific + 487
52  com.apple.HIToolbox           	0x00007fff44d8ad96 RunCurrentEventLoopInMode + 286
53  com.apple.HIToolbox           	0x00007fff44d8aa0f ReceiveNextEventCommon + 366
54  com.apple.HIToolbox           	0x00007fff44d8a884 _BlockUntilNextEventMatchingListInModeWithFilter + 64
55  com.apple.AppKit              	0x00007fff4303ba73 _DPSNextEvent + 2085
56  com.apple.AppKit              	0x00007fff437d1e34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
57  com.apple.AppKit              	0x00007fff43030885 -[NSApplication run] + 764
58  com.steinberg.cubase10v5      	0x000000010cbf63a8 0x10ac1a000 + 33407912
59  com.steinberg.cubase10v5      	0x000000010ca22736 0x10ac1a000 + 31491894
60  com.steinberg.cubase10v5      	0x000000010c60ede1 0x10ac1a000 + 27217377
61  com.steinberg.cubase10v5      	0x000000010c61293b 0x10ac1a000 + 27232571
62  libdyld.dylib                 	0x00007fff6d99e015 start + 1

[orange]

The last NVidia graphics card was used in a mac computer, almost 10 years ago

[Christoph Hart]

Most macs have an onboard graphics chip from intel (at least all of my 6 mac systems do). But it‘s possible that there is something going on with ATI cards.

[DanH]

@dustbro I've been struggling with this - is your plugin quite visual? I found that FilterDisplays were really slowing things down. I've had to implement OpenGL.

https://forum.hise.audio/topic/3592/hise-heavy-on-gpu-processing/37

Oh wait - we had a convo about this on the thread haha!