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    • T
      treynterrio
      last edited by

      Hi there, is anyone else having problems with the Staple process after code design and notarization on Mac? It was working without any problems a few days ago, but it stopped working yesterday. I've already checked all my certificates, etc., but everything is still active and valid until 2027. Here is the error

      CloudKit query for test.vst (2/dace2a799f65849375fabca1f8498edb34ceb547) failed due to "Record not found".
      Could not find base64 encoded ticket in response for 2/dace2a799f65849375fabca1f8498edb34ceb547
      The staple and validate action failed! Error 65.
      
      LindonL 1 Reply Last reply Reply Quote 0
      • LindonL
        Lindon @treynterrio
        last edited by

        @treynterrio show us what the code signing and notarizing results are...

        HISE Development for hire.
        www.channelrobot.com

        T 2 Replies Last reply Reply Quote 0
        • T
          treynterrio @Lindon
          last edited by

          @Lindon

          codesign -s "xxxxxxxxxxxxxxxxxxx/Users/tt/Desktop/test.vst" --timestamp --force
          /Users/tt/Desktop/test.vst: replacing existing signature
          tt@MacBookPro ~ % xcrun notarytool submit --apple-id "xxxxxxxxx"  --password "xxxx-xxxx-xxxx-xxxx" --team-id "xxxxxxxxxxxxxx" /Users/tt/Desktop/test.vst.zip
          Conducting pre-submission checks for test.vst.zip and initiating connection to the Apple notary service...
          Submission ID received
            id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
          Upload progress: 100,00 % (29,8 MB of 29,8 MB)   
          Successfully uploaded file
            id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
            path: /Users/tt/Desktop/test.vst.zip
          tt@MacBookPro ~ % 
          
          1 Reply Last reply Reply Quote 0
          • T
            treynterrio @Lindon
            last edited by

            @Lindon like I said everything worked without any problems a couple days ago and now it stopped working

            I also tried xcrun notarytool info:

            Successfully received submission info
              createdDate: 2025-11-03T11:43:19.956Z
              id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
              name: test.vst.zip
              status: In Progress
            tt@MacBookPro ~ % 
            
            LindonL 1 Reply Last reply Reply Quote 0
            • LindonL
              Lindon @treynterrio
              last edited by Lindon

              @treynterrio so it looks like the notarisation hasnt finished...

              I suggest you add the --wait flag to your notarisation command.

              HISE Development for hire.
              www.channelrobot.com

              T 1 Reply Last reply Reply Quote 0
              • T
                treynterrio @Lindon
                last edited by

                @Lindon I know but I tried it yesterday already and I've checked them ids from yesterday and they also say status: In Progress its almost 24 hours since I've notarised them

                LindonL 1 Reply Last reply Reply Quote 0
                • LindonL
                  Lindon @treynterrio
                  last edited by

                  @treynterrio you cannot proceed further with out the notarisation completing..

                  HISE Development for hire.
                  www.channelrobot.com

                  LindonL T 2 Replies Last reply Reply Quote 0
                  • LindonL
                    Lindon @Lindon
                    last edited by

                    @Lindon have you looked in the log?

                    https://developer.apple.com/documentation/security/customizing-the-notarization-workflow#Check-the-status-of-your-request

                    HISE Development for hire.
                    www.channelrobot.com

                    1 Reply Last reply Reply Quote 0
                    • T
                      treynterrio @Lindon
                      last edited by

                      @Lindon I've tried it now with already notarized files and the staple process worked straight without any problems only every new file I tried doesnt work

                      LindonL 1 Reply Last reply Reply Quote 0
                      • LindonL
                        Lindon @treynterrio
                        last edited by

                        @treynterrio read. the. log

                        HISE Development for hire.
                        www.channelrobot.com

                        T 1 Reply Last reply Reply Quote 0
                        • T
                          treynterrio @Lindon
                          last edited by

                          @Lindon thats from the log from yesterday

                             createdDate: 2025-11-02T12:11:42.658Z
                              id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
                              name: test.vst.zip
                              status: In Progress
                          
                          LindonL 1 Reply Last reply Reply Quote 0
                          • LindonL
                            Lindon @treynterrio
                            last edited by Lindon

                            @treynterrio that doesn't look like the log file it should look like this:

                            {
                                "archiveFilename": "Overnight TextEditor.app",
                                "issues": [
                                    {
                                        "message": "The signature of the binary is invalid.",
                                        "path": "Overnight TextEditor.app/Contents/MacOS/Overnight TextEditor",
                                        "severity": "error"
                                    }
                                ],
                                "jobId": "2EFE2717-52EF-43A5-96DC-0797E4CA1041",
                                "logFormatVersion": 1,
                                "status": "Invalid",
                                "statusSummary": "Archive contains critical validation errors",
                                "ticketContents": null,
                                "uploadDate": "2021-04-19T16:56:17Z"
                            }
                            

                            HISE Development for hire.
                            www.channelrobot.com

                            T 1 Reply Last reply Reply Quote 0
                            • T
                              treynterrio @Lindon
                              last edited by

                              @Lindon I don't get this because when I use --wait it says: In Progress....................................................................................................................................................................................................................................................................................................................................................
                              for hours

                              LindonL CatABCC 2 Replies Last reply Reply Quote 0
                              • LindonL
                                Lindon @treynterrio
                                last edited by

                                @treynterrio read. the. log

                                HISE Development for hire.
                                www.channelrobot.com

                                T 1 Reply Last reply Reply Quote 0
                                • T
                                  treynterrio @Lindon
                                  last edited by

                                  @Lindon I can't read the log when the process isn't finished

                                  LindonL 1 Reply Last reply Reply Quote 0
                                  • LindonL
                                    Lindon @treynterrio
                                    last edited by

                                    @treynterrio then you are going to have to talk to Apple...

                                    HISE Development for hire.
                                    www.channelrobot.com

                                    T 1 Reply Last reply Reply Quote 0
                                    • T
                                      treynterrio @Lindon
                                      last edited by

                                      It would be great if someone could check if they're experiencing this problem as well. I read online that Apple is currently having issues with notarization, but I don't know if that information is accurate.

                                      d.healeyD 1 Reply Last reply Reply Quote 0
                                      • d.healeyD
                                        d.healey @treynterrio
                                        last edited by

                                        @treynterrio https://developer.apple.com/system-status/

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                                        T 1 Reply Last reply Reply Quote 0
                                        • T
                                          treynterrio @d.healey
                                          last edited by

                                          @d-healey I've already checked that as well. it stopped working yesterday I had never problems with the staple process or the notarisation.

                                          createdDate: 2025-11-03T00:33:46.839Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.component.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-03T00:17:23.386Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.component.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-03T00:01:12.264Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.vst3.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T23:41:19.854Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.vst3.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T23:32:48.476Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.component.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T23:17:50.393Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.vst3.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T23:01:34.678Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: stk.vst3.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:59:49.713Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: heat.vst3.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:57:52.121Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: wers.vst3.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:54:47.943Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.vst3.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:48:06.143Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.vst3.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:44:29.094Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.dmg
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:42:45.717Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.vst3.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:36:44.825Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: shc.vst3.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:30:23.958Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: otw.component.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:25:35.812Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: dnt.component.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:20:21.215Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.component.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:17:43.541Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.component.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:15:14.645Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.component.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-02T22:13:42.400Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: tnt.vst3.zip
                                              status: In Progress
                                              --------------------------------------------------
                                              createdDate: 2025-11-01T22:11:42.658Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: lopt.vst3.zip
                                              status: Accepted
                                              --------------------------------------------------
                                              createdDate: 2025-11-01T17:05:06.979Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: stk.vst3.zip
                                              status: Accepted
                                              --------------------------------------------------
                                              createdDate: 2025-10-31T17:04:04.573Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: stk.component.zip
                                              status: Accepted
                                              --------------------------------------------------
                                              createdDate: 2025-10-30T21:39:22.011Z
                                              id: xxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxxxx
                                              name: pscde.component.zip
                                              status: Accepted
                                          
                                          1 Reply Last reply Reply Quote 0
                                          • CatABCC
                                            CatABC @treynterrio
                                            last edited by

                                            @treynterrio Yes, my Mac has been working for two days and two nights, and it's still: in Processing................................................................................
                                            Apple is too unfriendly to developers.

                                            //I am a new student at HISE._
                                            //Windows11 & MacOS Ventura 13.6.7_

                                            T 1 Reply Last reply Reply Quote 3
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