WEB DESIGN

[DanH]

@orange yeah I didn't see anything before. This is the method I might use:

Send unique coupons to new email subscribers using Mailchimp | Personal Discount

Welcome your new subscribers with a unique and time-sensitive discount. Grow your email list faster.

(docs.personaldiscount.io)

Basically I have a new website / domain and need existing users to set up new accounts there / register emails, receive a coupon that allows them to 'buy' their updated software for free (and receive a license key etc). I could do this by hand but it's a few hundred people :weary_face:

I don't think GDPR allows me to just take the emails from one website to another....

[Fortune]

@DanH said in WEB DESIGN:

Basically I have a new website / domain and need existing users to set up new accounts there / register emails, receive a coupon that allows them to 'buy' their updated software for free (and receive a license key etc).

Other than DHPlugins, what is the new website? I am curious :)

[Matt_SF]

@DanH can't you import the BDD from the old website/domain to the new one ? you could retreive all the data you need (account, orders, etc...)

[DanH]

@Matt_SF what’s a BDD? And I’m assuming gdpr restricts moving data anywhere. It’s a different company essentially. I mean not really but a different brand.

[DanH]

@Fortune it’s currently DCBreaks.com. DHPlugins is the new site.

[Matt_SF]

@DanH ah sorry, French acronym here. I meant the database. You can export/import it to your new website with phpMyAdmin (or whichever database manager you're using)
No problem with gpdr, the data stays in your hands.

[DanH]

@Matt_SF yeah I guess that makes sense. I hope so anyway haha! So if I do that is there an easy way to email each user their own coupon?

[Matt_SF]

@DanH said in WEB DESIGN:

I’m assuming gdpr restricts moving data anywhere. It’s a different company essentially. I mean not really but a different brand.

I said no problem with gpdr : I guess, as long as your users are informed and have the possibility to delete their own data you should be fine

[Matt_SF]

@DanH if you manage to import all your user's data in your new website, they will be able to access their previous orders -assuming you also import your shop data.

Then if you want to do something like : "if you already have purchased this product > then the update is free", you can do that by adding a simple php function in your function.php file

[DanH]

@Matt_SF well the whole reason I built a new website is because we lacked the functionality for users to have proper accounts and their purchases in their accounts

[orange]

@DanH said in WEB DESIGN:

So if I do that is there an easy way to email each user their own coupon?

AutomateWoo

Powerful marketing automation for WooCommerce. AutomateWoo has the tools you need to grow your store and make more money.

WooCommerce (woocommerce.com)

From their website: "Everybody loves a discount – that’s why Follow-Ups allows you to create coupons that are personalized for your customer, or subscriber, automatically generating/creating/saving/reporting on that coupon for you. Creating a new coupon is simple, and integrating it into your email campaign is even easier."

[DanH]

@orange thanks will investigate

[d.healey]

@DanH If you don't want to pay full price you can usually find WooCommerce plugins elsewhere online cheaper. It's perfectly legal as they are released under the GNU GPL but you might not get automatic updates and you won't get any support from WooCommerce.

[orange]

@DanH Whatever you get, I highly recommend getting a plugin that has "Abandoned Cart Emails" support (which the Follow-ups plugin has). I am using that too.

According to the statistics, nearly 70 percent of the customers are abandoning the cart. You can quickly recover the user with these emails and these premium plugins potentially can bring tens of times their price to you that the plugin price will be negligible then :)

They calculated data from 41 different studies and found that the average cart abandonment rate is just under 70 percent. That means roughly seven out of every 10 shoppers won't complete their transaction—a number many e-commerce store owners find troubling.

[DanH]

@orange Thanks, will do.

Do you use WooCommerce Payments for card transactions? Or Stripe? Or Both (and paypal obviously)

[orange]

@DanH We haven't got a chance to try Woocomerce payments yet.

We use Stripe (Credit/Debit Cards, Apple Pay, Google Pay) & of course PayPal.

[DanH]

@orange Thanks, WC has all of those payment methods too - Is there any advantage with Stripe for the customer?

[d.healey]

@DanH The dispute fees scare me with WC Payments

[DanH]

@d-healey do you use stripe as well then?

[d.healey]

@DanH I use Stripe and Paypal