Download issues (above 2GB?)

[d.healey]

@UrsBollhalder User enters a serial key into the plugin, serial key connects to the server for validation, if all is well the plugin does its thing.

[A Former User]

@d-healey But when and by whom do the serials get generated and sent to the customer?

[d.healey]

@UrsBollhalder That's up to you, there are lots of ways to do it. If you're using wordpress you can get a plugin to generate and send serials with the purchase receipt.

[Lindon]

@DanH said in Download issues (above 2GB?):

In this case Users/Shared on Mac and C:/Program Files on PC

..oh this is not so good I think....

[DanH]

@Lindon why? Where wld you put it? I think a lot of my customer base are laptop users, so C drive suits me (and they can always move it)

[Lindon]

@DanH said in Download issues (above 2GB?):

@Lindon why? Where wld you put it? I think a lot of my customer base are laptop users, so C drive suits me (and they can always move it)

well...

A LOT of audio machines separate out the OS drive(C:/) using whatever that ultra-fast solid state thing is (Not your normal SSD) and thus the C:/ drive is pretty much dedicated to the OS, so there may well be almost no room on there at all - as NOTHING gets to use that drive except the OS itself.. so its pretty small. So your system would break pretty quickly.

[DanH]

@Lindon How can they download large files at all then? Is the downloads folder not on the C drive too?

[Lindon]

@DanH said in Download issues (above 2GB?):

@Lindon How can they download large files at all then? Is the downloads folder not on the C drive too?

• nope is on some other drive...you can set your download folder to anywhere you like...

[DanH]

@Lindon hmmm, in 20 years of making music I've never encountered this, but you may be right. Running your OS drive close to capacity isn't a great idea

[Lindon]

@DanH take a look at this:

Attention Required! | Cloudflare

(www.scan.co.uk)

[DanH]

@Lindon Yep ran my last Mac Pro off one of those. Always left 10% clear

[d.healey]

Use a directory browser and ask the user where they want the samples installed to.

[DanH]

@d-healey well my idea was to install the link file in the main install so as to avoid people getting confused with multiple installers and the Hise system (which I'm desperately trying not to use)

[Lindon]

@DanH said in Download issues (above 2GB?):

@d-healey well my idea was to install the link file in the main install so as to avoid people getting confused with multiple installers and the Hise system (which I'm desperately trying not to use)

Why? Do you have experience that it doesnt work? I've had thousands of downloads and installs with little or no support calls on them. (well on the install process at least)

[d.healey]

@DanH Are you using expansions?

[d.healey]

@Lindon My experience has been similar. Provide good documentation and you'll get very few support issues regarding the installation procedure.

[DanH]

@d-healey @Lindon yeah people really hate the standard install, @Casey-Kolb came to the same conclusion too.

[d.healey]

@DanH We must sell to different people :p Are you using expansions?

[DanH]

@d-healey not yet but I will be at some stage

[d.healey]

@DanH Ok, my suggestion won't work then because I was thinking you were using expansions. You'll need to do it a little differently and download ch files instead of hr and add the link file manually (through scripting).