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    • SteveRiggsS
      SteveRiggs @d.healey
      last edited by

      @d-healey

      I'm having a bit of trouble with getting a signed and notarized installer to work on Mac High Sierra.

      I've successfully built an un-signed and un-notarized installer, but when I try notarized one I keep getting this error?

      Screen Shot 2021-03-12 at 12.55.02.png

      I left it for 3 hours last night and then tried another 2 attempts at over an hour each but the circle keeps spinning.

      I made sure there are no spaces or capital L's in the file path or project name but still no joy.

      Also made my 2 certificates and put them in keychain. Any idea what could be wrong?

      These are the 2 certificates I made...

      Screen Shot 2021-03-11 at 18.11.33.png

      www.anarchyaudioworx.com

      www.facebook.com/groups/audioworx/

      d.healeyD 1 Reply Last reply Reply Quote 0
      • d.healeyD
        d.healey @SteveRiggs
        last edited by

        @SteveRiggs Any spaces in your project path?

        Libre Wave - Freedom respecting instruments and effects
        My Patreon - HISE tutorials
        YouTube Channel - Public HISE tutorials

        SteveRiggsS 1 Reply Last reply Reply Quote 0
        • SteveRiggsS
          SteveRiggs @d.healey
          last edited by

          @d-healey Not that I can spot. Are there any other characters in the file path that could be affecting it?

          Screen Shot 2021-03-12 at 13.43.41.png

          www.anarchyaudioworx.com

          www.facebook.com/groups/audioworx/

          1 Reply Last reply Reply Quote 0
          • d.healeyD
            d.healey
            last edited by

            I can't see anything unusual there. The error your getting is coming from the notarization status check, I wonder if the notarization server was down when you were trying to notarize. You can always check the status here btw - https://developer.apple.com/system-status/

            Give it another try, if it doesn't work send me the log file.

            Libre Wave - Freedom respecting instruments and effects
            My Patreon - HISE tutorials
            YouTube Channel - Public HISE tutorials

            SteveRiggsS 2 Replies Last reply Reply Quote 1
            • SteveRiggsS
              SteveRiggs @d.healey
              last edited by

              @d-healey Thanks mate. Just checked and it's saying it's available. I'll save the link and try another build now...

              www.anarchyaudioworx.com

              www.facebook.com/groups/audioworx/

              1 Reply Last reply Reply Quote 0
              • SteveRiggsS
                SteveRiggs @d.healey
                last edited by

                @d-healey Sorry for all the questions...

                It failed with the same error again. I'll PM the log file now...

                Other than the 2 certificates I made, do I need to make an Identifier App ID as well? Or are there any other things I need that could be stopping it from notarizing if I missed something on the developer site?

                www.anarchyaudioworx.com

                www.facebook.com/groups/audioworx/

                d.healeyD 1 Reply Last reply Reply Quote 0
                • d.healeyD
                  d.healey @SteveRiggs
                  last edited by

                  @SteveRiggs If I remember correctly you need to make an app specific password and enter it in the settings page.

                  Libre Wave - Freedom respecting instruments and effects
                  My Patreon - HISE tutorials
                  YouTube Channel - Public HISE tutorials

                  SteveRiggsS 3 Replies Last reply Reply Quote 0
                  • SteveRiggsS
                    SteveRiggs @d.healey
                    last edited by

                    @d-healey I did do that before when I first tried the exporter app. Do I need to do that every time? I think it's saved from the first time

                    www.anarchyaudioworx.com

                    www.facebook.com/groups/audioworx/

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                    • SteveRiggsS
                      SteveRiggs @d.healey
                      last edited by

                      @d-healey I just made a fresh app specific password and I'm trying an installer build with that. Still getting the same red error though 🤔

                      www.anarchyaudioworx.com

                      www.facebook.com/groups/audioworx/

                      1 Reply Last reply Reply Quote 0
                      • SteveRiggsS
                        SteveRiggs @d.healey
                        last edited by SteveRiggs

                        @d-healey I may have found the cause... My certificate had no private key attached. Just started over and re added them to keychain so I'll try another build.....

                        www.anarchyaudioworx.com

                        www.facebook.com/groups/audioworx/

                        1 Reply Last reply Reply Quote 1
                        • d.healeyD
                          d.healey
                          last edited by

                          Just had a look at your log file, think this might be the problem
                          xcrun: error: unable to find utility "altool", not a developer tool or in PATH

                          I have no idea what it means, I thought altool was a built in thing. Hopefully some MacOS expert can chip in.

                          Libre Wave - Freedom respecting instruments and effects
                          My Patreon - HISE tutorials
                          YouTube Channel - Public HISE tutorials

                          LindonL 1 Reply Last reply Reply Quote 0
                          • d.healeyD
                            d.healey
                            last edited by

                            Oh also this Could not find appropriate signing identity for “Developer ID Installer:

                            You need to put your full ID the team ID box. So it will be something like YOUR NAME (123456) I think you've only put the number. In the next release these will go in two separate boxes instead of one.

                            Libre Wave - Freedom respecting instruments and effects
                            My Patreon - HISE tutorials
                            YouTube Channel - Public HISE tutorials

                            SteveRiggsS 1 Reply Last reply Reply Quote 0
                            • LindonL
                              Lindon @d.healey
                              last edited by

                              @d-healey said in Export tool:

                              Just had a look at your log file, think this might be the problem
                              xcrun: error: unable to find utility "altool", not a developer tool or in PATH

                              I have no idea what it means, I thought altool was a built in thing. Hopefully some MacOS expert can chip in.

                              @SteveRiggs - you have XCode 10 installed right?

                              HISE Development for hire.
                              www.channelrobot.com

                              SteveRiggsS 2 Replies Last reply Reply Quote 0
                              • SteveRiggsS
                                SteveRiggs @d.healey
                                last edited by

                                @d-healey Ah! My bad. Ok, so I changed that and added the full team ID name and number now. It was only the number before.

                                The build is still running and it doesn't have the errors about finding the appropriate signing ID now, but it still has the other error about the altool. I'll leave it running for a while and see if it works, as the /signed.pkg is appearing in the folder now which it wasnt before...

                                www.anarchyaudioworx.com

                                www.facebook.com/groups/audioworx/

                                1 Reply Last reply Reply Quote 0
                                • SteveRiggsS
                                  SteveRiggs @Lindon
                                  last edited by SteveRiggs

                                  @Lindon I'm on Xcode 8 at the moment being on High Sierra. I cant upgrade to 10, as far as I know?

                                  Looking into it now....

                                  www.anarchyaudioworx.com

                                  www.facebook.com/groups/audioworx/

                                  LindonL 1 Reply Last reply Reply Quote 0
                                  • SteveRiggsS
                                    SteveRiggs @Lindon
                                    last edited by

                                    @Lindon Yeh, I have 10.13.5 and it needs 10.13.6 to run.

                                    I've tried updating to 10.13.6 a few times now and it never works. It ends up freezing the mac on a black screen and when I get it recovered it then wont power down without holding the power button, unless you go in and do some sudo sorcery. Had to do that a few times now.

                                    www.anarchyaudioworx.com

                                    www.facebook.com/groups/audioworx/

                                    1 Reply Last reply Reply Quote 0
                                    • LindonL
                                      Lindon @SteveRiggs
                                      last edited by

                                      @SteveRiggs you are DEF going to need altool

                                      HISE Development for hire.
                                      www.channelrobot.com

                                      SteveRiggsS 1 Reply Last reply Reply Quote 0
                                      • SteveRiggsS
                                        SteveRiggs @Lindon
                                        last edited by

                                        @Lindon Eesh. Is that part of Xcode 10 then? Any way to get it working on my current setup that you know of?

                                        www.anarchyaudioworx.com

                                        www.facebook.com/groups/audioworx/

                                        LindonL d.healeyD 2 Replies Last reply Reply Quote 0
                                        • LindonL
                                          Lindon @SteveRiggs
                                          last edited by

                                          @SteveRiggs should be in earlier versions....try and see if you have it and what PATH contains,

                                          HISE Development for hire.
                                          www.channelrobot.com

                                          1 Reply Last reply Reply Quote 0
                                          • d.healeyD
                                            d.healey @SteveRiggs
                                            last edited by d.healey

                                            @SteveRiggs Nope has to be at least Xcode 10. Have a read through the Apple docs - https://developer.apple.com/documentation/xcode/notarizing_macos_software_before_distribution/customizing_the_notarization_workflow

                                            You upload your app for notarization using altool. Xcode 10 or later supports notarization, so if you have more than one version of Xcode installed on your Mac, be sure to use the xcode-select utility to choose the appropriate version:

                                            Libre Wave - Freedom respecting instruments and effects
                                            My Patreon - HISE tutorials
                                            YouTube Channel - Public HISE tutorials

                                            LindonL SteveRiggsS 2 Replies Last reply Reply Quote 1
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