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    • DanHD
      DanH @LeeC
      last edited by

      @LeeC Sometimes it fails to build the installer and spins in that state forever. It won't tell you what the issue is but probably an easy fix if there is one. Spaces in the notarization file path aren't allowed, and capital 'L's in the project name on windows would fail as well

      DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
      https://dhplugins.com/ | https://dcbreaks.com/
      London, UK

      d.healeyD 1 Reply Last reply Reply Quote 1
      • L
        LeeC
        last edited by

        I see an error in the console mentioning that

        Packaging/darwin/packages-template.pkgproj no file exists

        Does anybody know where I can get a copy of this file?

        d.healeyD 1 Reply Last reply Reply Quote 1
        • d.healeyD
          d.healey @DanH
          last edited by d.healey

          @DanH said in Export tool:

          @LeeC Spaces in the notarization file path aren't allowed

          Just for clarification, spaces are "allowed" but the export tool has a bug with spaces on a Mac. It will be fixed when I do the next round of updates. If you want to see the complete list of known bugs you can check the github issues :)

          Libre Wave - Freedom respecting instruments and effects
          My Patreon - HISE tutorials
          YouTube Channel - Public HISE tutorials

          1 Reply Last reply Reply Quote 2
          • d.healeyD
            d.healey @LeeC
            last edited by

            @LeeC That file is created internally by the export tool. Do you have a space in your project path?

            Libre Wave - Freedom respecting instruments and effects
            My Patreon - HISE tutorials
            YouTube Channel - Public HISE tutorials

            L 1 Reply Last reply Reply Quote 1
            • L
              LeeC @d.healey
              last edited by

              @d-healey Yep 2 spaces to be exact!
              I'll remove them and retry... thanks ☺

              1 Reply Last reply Reply Quote 1
              • L
                LeeC
                last edited by LeeC

                @d-healey That worked thank you.
                Managed to get all the way through to Notorization and saw:

                Status Message: Package Approved ☺

                It completed and I did see a quick prompt from HISE Exporter saying that 'Notarization failed' but when I check in the 'Darwin' folder in my project folder I see a 'PluginName signed.pkg'.

                Is there a quick way to check if this file is indeed Notorized?

                Cheers

                d.healeyD 1 Reply Last reply Reply Quote 0
                • d.healeyD
                  d.healey @LeeC
                  last edited by

                  @LeeC
                  https://github.com/davidhealey/hise-exporter/issues/21
                  https://stackoverflow.com/questions/55074168/how-do-i-verify-that-a-macos-pkg-is-notarized

                  Libre Wave - Freedom respecting instruments and effects
                  My Patreon - HISE tutorials
                  YouTube Channel - Public HISE tutorials

                  L SteveRiggsS 2 Replies Last reply Reply Quote 0
                  • L
                    LeeC @d.healey
                    last edited by

                    @d-healey Perfect and apologies for not checking the bug board ☺
                    Man, I have to say that this is an insanely useful tool and you've solved a very sticky pain point for a lot of us.
                    Just EPIC!
                    Thanks again 🚀

                    1 Reply Last reply Reply Quote 1
                    • SteveRiggsS
                      SteveRiggs @d.healey
                      last edited by

                      @d-healey

                      I'm having a bit of trouble with getting a signed and notarized installer to work on Mac High Sierra.

                      I've successfully built an un-signed and un-notarized installer, but when I try notarized one I keep getting this error?

                      Screen Shot 2021-03-12 at 12.55.02.png

                      I left it for 3 hours last night and then tried another 2 attempts at over an hour each but the circle keeps spinning.

                      I made sure there are no spaces or capital L's in the file path or project name but still no joy.

                      Also made my 2 certificates and put them in keychain. Any idea what could be wrong?

                      These are the 2 certificates I made...

                      Screen Shot 2021-03-11 at 18.11.33.png

                      www.anarchyaudioworx.com

                      www.facebook.com/groups/audioworx/

                      d.healeyD 1 Reply Last reply Reply Quote 0
                      • d.healeyD
                        d.healey @SteveRiggs
                        last edited by

                        @SteveRiggs Any spaces in your project path?

                        Libre Wave - Freedom respecting instruments and effects
                        My Patreon - HISE tutorials
                        YouTube Channel - Public HISE tutorials

                        SteveRiggsS 1 Reply Last reply Reply Quote 0
                        • SteveRiggsS
                          SteveRiggs @d.healey
                          last edited by

                          @d-healey Not that I can spot. Are there any other characters in the file path that could be affecting it?

                          Screen Shot 2021-03-12 at 13.43.41.png

                          www.anarchyaudioworx.com

                          www.facebook.com/groups/audioworx/

                          1 Reply Last reply Reply Quote 0
                          • d.healeyD
                            d.healey
                            last edited by

                            I can't see anything unusual there. The error your getting is coming from the notarization status check, I wonder if the notarization server was down when you were trying to notarize. You can always check the status here btw - https://developer.apple.com/system-status/

                            Give it another try, if it doesn't work send me the log file.

                            Libre Wave - Freedom respecting instruments and effects
                            My Patreon - HISE tutorials
                            YouTube Channel - Public HISE tutorials

                            SteveRiggsS 2 Replies Last reply Reply Quote 1
                            • SteveRiggsS
                              SteveRiggs @d.healey
                              last edited by

                              @d-healey Thanks mate. Just checked and it's saying it's available. I'll save the link and try another build now...

                              www.anarchyaudioworx.com

                              www.facebook.com/groups/audioworx/

                              1 Reply Last reply Reply Quote 0
                              • SteveRiggsS
                                SteveRiggs @d.healey
                                last edited by

                                @d-healey Sorry for all the questions...

                                It failed with the same error again. I'll PM the log file now...

                                Other than the 2 certificates I made, do I need to make an Identifier App ID as well? Or are there any other things I need that could be stopping it from notarizing if I missed something on the developer site?

                                www.anarchyaudioworx.com

                                www.facebook.com/groups/audioworx/

                                d.healeyD 1 Reply Last reply Reply Quote 0
                                • d.healeyD
                                  d.healey @SteveRiggs
                                  last edited by

                                  @SteveRiggs If I remember correctly you need to make an app specific password and enter it in the settings page.

                                  Libre Wave - Freedom respecting instruments and effects
                                  My Patreon - HISE tutorials
                                  YouTube Channel - Public HISE tutorials

                                  SteveRiggsS 3 Replies Last reply Reply Quote 0
                                  • SteveRiggsS
                                    SteveRiggs @d.healey
                                    last edited by

                                    @d-healey I did do that before when I first tried the exporter app. Do I need to do that every time? I think it's saved from the first time

                                    www.anarchyaudioworx.com

                                    www.facebook.com/groups/audioworx/

                                    1 Reply Last reply Reply Quote 0
                                    • SteveRiggsS
                                      SteveRiggs @d.healey
                                      last edited by

                                      @d-healey I just made a fresh app specific password and I'm trying an installer build with that. Still getting the same red error though 🤔

                                      www.anarchyaudioworx.com

                                      www.facebook.com/groups/audioworx/

                                      1 Reply Last reply Reply Quote 0
                                      • SteveRiggsS
                                        SteveRiggs @d.healey
                                        last edited by SteveRiggs

                                        @d-healey I may have found the cause... My certificate had no private key attached. Just started over and re added them to keychain so I'll try another build.....

                                        www.anarchyaudioworx.com

                                        www.facebook.com/groups/audioworx/

                                        1 Reply Last reply Reply Quote 1
                                        • d.healeyD
                                          d.healey
                                          last edited by

                                          Just had a look at your log file, think this might be the problem
                                          xcrun: error: unable to find utility "altool", not a developer tool or in PATH

                                          I have no idea what it means, I thought altool was a built in thing. Hopefully some MacOS expert can chip in.

                                          Libre Wave - Freedom respecting instruments and effects
                                          My Patreon - HISE tutorials
                                          YouTube Channel - Public HISE tutorials

                                          LindonL 1 Reply Last reply Reply Quote 0
                                          • d.healeyD
                                            d.healey
                                            last edited by

                                            Oh also this Could not find appropriate signing identity for “Developer ID Installer:

                                            You need to put your full ID the team ID box. So it will be something like YOUR NAME (123456) I think you've only put the number. In the next release these will go in two separate boxes instead of one.

                                            Libre Wave - Freedom respecting instruments and effects
                                            My Patreon - HISE tutorials
                                            YouTube Channel - Public HISE tutorials

                                            SteveRiggsS 1 Reply Last reply Reply Quote 0
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