macOS Golden Gate! Compatibility Issues?

[ILIAM]

@dannytaurus Thanks Danny
Under my name in account, It says pending, and options are still not enabled for me.

payment done.
but still nothing, I'm signed from Italy

[dannytaurus]

@ILIAM Have you received any emails at all from Apple about the developer account?

[ILIAM]

@dannytaurus said in macOS Golden Gate! Compatibility Issues?:

you received any emails at all from Apple about the developer account?

Agreement signed: Apple Developer Agreement

Hello MyName,

You have signed the following agreement: Apple Developer Agreement

The Apple Developer Relations Team

Only The above one!

The payment not processed yet, so none of the below ones received by me:

Your order is being processed - Apple Developer Program - Membership for one year
Welcome to App Store Connect
Welcome to the Apple Developer Program
You've enabled automatic renewal for your developer program membership

[dannytaurus]

@ILIAM I asked Claude:

Apple says a purchase can take up to 48 hours to process, so past that point it's usually stuck rather than slow, and waiting longer rarely fixes it.

The "Agreement signed: Apple Developer Agreement" email is sent for the free developer account, before any payment. Getting only that one, with no "Your order is being processed" email, suggests the purchase itself never registered, not that Apple is slow to activate it.

Things to check:

• Account status: at developer.apple.com/account, see whether it says the enrolment is pending, or still offers a button to complete the purchase.
• Payment: check whether the card was actually charged or only shows a pending authorisation. A declined or held payment often fails silently.
• Identity mismatch: the legal name on the Apple ID must match the payment card and ID. Mismatches send the enrolment into manual review, sometimes with a request for a government ID.
• Enrolment type: if they enrolled as an organisation rather than an individual, Apple verifies the D-U-N-S number and signing authority, and days to weeks is normal.

The fix is to contact Apple Developer Support at developer.apple.com/contact, under Membership and Account. Asking for a phone call is far faster than email, and they can usually see what's blocking it straight away.

If the payment turns out never to have gone through, enrolling again via the Apple Developer app on iPhone or Mac tends to be smoother than the web. It does the ID verification in the app and bills as an in-app purchase.

This is from general knowledge rather than a fresh look at Apple's current documentation.

[dannytaurus]

@ILIAM Keep us posted. Might help others who face the same situation.

[ILIAM]

@dannytaurus Thank you so much Danny
Sure.
I'll post what happened with you

[ILIAM]

@dannytaurus

Okay, I finally got verified by Apple for the Developer Program!

From the moment I paid to getting fully verified, it took 4 days total — but 2 of those days were the weekend, so technically it was only 2 working days. That’s actually pretty reasonable!

I sent several emails but got no reply after 48 hours. Then I requested a call, and honestly, the call was quick, straightforward, and super easy.

The operator sent me an email, so I uploaded a scan of my passport. Then again… another day went by with no answer.

Today I made another call, and while I was on the phone, the operator actually verified my account!

Funny thing — my name didn’t match the name on my government ID. He said, “We have a small problem here,” and I explained that it was my artistic/developer name. He changed it to my legal government name, and everything was sorted out in about a minute!

Okay, I’m going to take a nap now… and then I’m starting the Mac signing marathon!

@dannytaurus Thank you SO much, Danny, for all your help! Really appreciate you!

[dannytaurus]

@ILIAM Huzzah! Glad it all got sorted!

Requesting a callback from Apple seems to be a bit of secret weapon for fixing issues. Humans FTW!

[ILIAM]

@dannytaurus Yeah That Call Did the job!

Danny! I’ve got a quick question for you!

Does the signing and notarization process require an internet connection, or can it be done completely offline?

Thanks, bro!

[dannytaurus]

@ILIAM Signing if offline but notarisation requires in internet connection because the whole bundle is uploaded to Apple's servers.

[ILIAM]

@dannytaurus Thank you so much!

Started the process and Whish me LUCK :)