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    User presets not showing up in exported plugin

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    • OrvillainO
      Orvillain
      last edited by

      Any ideas on this? I've shipped a plugin and I've got embed user presets turned on. I even see them appearing in the GIT repo I have for the plugin, inside the UserPresets folder. But seemingly they don't get embedded and aren't showing up for my colleague after she's installed the plugin. This isn't a fresh install if that matters. A version of the plugin has been installed on her machine before.

      Musician - Instrument Designer - Sonic Architect - Creative Product Owner
      Crafting sound at every level. From strings to signal paths, samples to systems.

      LindonL ulrikU 2 Replies Last reply Reply Quote 0
      • LindonL
        Lindon @Orvillain
        last edited by

        @Orvillain did you changee the name? even slightly?

        Tell her to remove the contents of AppData for the plugin and try reinstalling...

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        OrvillainO 1 Reply Last reply Reply Quote 0
        • ulrikU
          ulrik @Orvillain
          last edited by

          @Orvillain said in User presets not showing up in exported plugin:

          This isn't a fresh install if that matters

          I think it matters, because when installing fresh the plugin should extract all presets and put them in the AppData folder.
          You could ask your colleague to remove the AppData folder just for testing

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          • OrvillainO
            Orvillain @ulrik
            last edited by

            @ulrik said in User presets not showing up in exported plugin:

            @Orvillain said in User presets not showing up in exported plugin:

            This isn't a fresh install if that matters

            I think it matters, because when installing fresh the plugin should extract all presets and put them in the AppData folder.
            You could ask your colleague to remove the AppData folder just for testing

            Yeah asked them to do that, and no difference :-/

            Musician - Instrument Designer - Sonic Architect - Creative Product Owner
            Crafting sound at every level. From strings to signal paths, samples to systems.

            1 Reply Last reply Reply Quote 0
            • OrvillainO
              Orvillain @Lindon
              last edited by

              @Lindon said in User presets not showing up in exported plugin:

              @Orvillain did you changee the name? even slightly?

              Tell her to remove the contents of AppData for the plugin and try reinstalling...

              Of the plugin? I didn't no.

              Musician - Instrument Designer - Sonic Architect - Creative Product Owner
              Crafting sound at every level. From strings to signal paths, samples to systems.

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              • OrvillainO
                Orvillain
                last edited by

                So the plot thickens.... I installed on Windows, and it was all fine. Installed on Mac... de nada.... new presets don't show up, even after wiping the App Support folder for the plugin.

                Musician - Instrument Designer - Sonic Architect - Creative Product Owner
                Crafting sound at every level. From strings to signal paths, samples to systems.

                d.healeyD 1 Reply Last reply Reply Quote 0
                • d.healeyD
                  d.healey @Orvillain
                  last edited by

                  @Orvillain Have you enabled the global app data folder on MacOS in project preferences?

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