VST3 + Waveform 13 = Not Visible within DAW

[trillbilly]

Hey Gang,

I've got a user using Waveform 13 DAW on Windows 11. A compiled VST3 is installed on their system and seems to be in the correct folder but it is not appearing in Waveform. Does anyone have a suggestion on what could be the issue?

I'm not familiar with the Waveform products or DAW. Is this a common issue? I have not had this complaint before (I guess that doesn't necessarily mean it hasn't happened elsewhere).

Best,

Aaron

[Lindon]

@trillbilly perhaps a duplicate plugin ID?

[trillbilly]

@Lindon This is the first plugin they have purchased from me. Do you mean the same as another plugin from a different brand?

[Lindon]

@trillbilly should be unique within you devloperId I think, so if its not that then --shrugs sorry cant help

[aaronventure]

@trillbilly export a simple plugin and have them try it. See if it's hise or if it's whatever you did in your actual project