no sound output in my plugin

[huen97]

hey,everyone...I have some problem on my plugin,But i can't not fix it...I am try to using my keyboard to control,but failed...I think is system problem??

this is my plugin :https://www.dropbox.com/s/50dbsrqk2b2lzlh/MyFirstVST-PLUGIN_WONG MAN HUEN.zip?dl=0

and..."preferences" there have some problem,IDK what's going on...

[d.healey]

Do you hear sound inside HISE?

[huen97]

@d-healey YES!

[d.healey]

Ok then it's not a hardware issue. I notice your hr file is only 2MB, I'm guessing it should be larger?

[huen97]

@d-healey I don't know how to do better on my plugin ,I am a Novice on hise

[d.healey]

@huen97 Actually the hr file looks about right given that you only have one sample. Have you tried exporting as a standalone app?

[huen97]

@d-healey Yes I have tried exporting a standalone app,but there have a same problem,my keyboard can't control that..

[d.healey]

@huen97 Did you add a keyboard floating tile to your plugin's interface?

[huen97]

@d-healey yes,I have tried it,but it seems to be useless...

[d.healey]

@huen97

but it seems to be useless...

We can use that to test if it's a hardware problem or a software problem. If you click on the keyboard on your plugin's interface and there is no sound then it's a software problem.

When you first started the plugin did it ask you to install the samples?

[huen97]

yes, the plugin have ask me to install the sample,but still control failure...

[d.healey]

@huen97 And what did you do when it asked you to install the samples?

[huen97]

is to install and follow the instructions.
select the hr1 and ch file

[d.healey]

@huen97 You can't select both from the installer, did you select the hr or the ch?

[huen97]

@d-healey hi,this is my install video,the plugin Direct me,select the hr1 file and select the location sample file (Ch1)
https://youtu.be/KtE2eXxz8Hc

[d.healey]

@huen97 Get a screen recording app, I couldn't see what you were doing for half of the video.