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    HEADS UP: Server.downloadFile() issue on macOS Sequoia - and a solution

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    • T
      tomekslesicki @tomekslesicki
      last edited by

      The p part is the authorization that’s getting passed to the server. I was having an issue using that with GET - again, very inconsistent and on some systems only, and I can’t reproduce it on any fo the 3 macs I have around - as though the parameter was not being passed to the server properly. So maybe it’s about that, but then I have no clue on how to troubleshoot this further.

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      • d.healeyD
        d.healey @tomekslesicki
        last edited by

        @tomekslesicki Nothing in particular stands out to me. Here's my downloader if you want to compare.

        Libre Wave - Freedom respecting instruments and effects
        My Patreon - HISE tutorials
        YouTube Channel - Public HISE tutorials

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        • T
          tomekslesicki @d.healey
          last edited by

          Is there any way to print the final url with the parameter part? The docs https://docs.hise.dev/scripting/scripting-api/server/index.html#callwithget say that "The parameters have to be a non-nested JSON object and will automatically change the URL to embed these parameters". What does the final url look like after the change?

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          • d.healeyD
            d.healey @tomekslesicki
            last edited by d.healey

            @tomekslesicki said in HEADS UP: Server.downloadFile() issue on macOS Sequoia - and a solution:

            The issue was only present on macOS Sequoia,

            Have the three customers tested other versions of MacOS?

            Libre Wave - Freedom respecting instruments and effects
            My Patreon - HISE tutorials
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            • T
              tomekslesicki @d.healey
              last edited by

              @d-healey of course not ;-) But I also have one guy on Windows experiencing this now.

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              • d.healeyD
                d.healey @tomekslesicki
                last edited by

                @tomekslesicki said in HEADS UP: Server.downloadFile() issue on macOS Sequoia - and a solution:

                of course not ;-) But I also have one guy on Windows experiencing this now.

                What is the common link between all the people who have the issue?

                Libre Wave - Freedom respecting instruments and effects
                My Patreon - HISE tutorials
                YouTube Channel - Public HISE tutorials

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                • T
                  tomekslesicki @d.healey
                  last edited by

                  @d-healey none, but I suspect the problem is with the parameter part of the url called by HISE. The reason I suspect this is that the POST calls are made to a different server, and they work fine. The download callback works fine wherever I test it and - again, works for the vast majority of users - but I guess it's possible that the parameter part is not attached to the call properly, and the server rejects it because it doesn't pass the authorization.

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                  HEADS UP: Server.downloadFile() issue on macOS Sequoia - and a solution

                  Is there any way to print the final url with the parameter part? The docs https://docs.hise.dev/scripting/scripting-api/server/index.html#callwithget say tha...

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                  • d.healeyD
                    d.healey @tomekslesicki
                    last edited by

                    @tomekslesicki said in HEADS UP: Server.downloadFile() issue on macOS Sequoia - and a solution:

                    I suspect the problem is with the parameter part of the url called by HISE.

                    If that was the case wouldn't it fail for all users?

                    Libre Wave - Freedom respecting instruments and effects
                    My Patreon - HISE tutorials
                    YouTube Channel - Public HISE tutorials

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                    • T
                      tomekslesicki @d.healey
                      last edited by

                      @d-healey maybe it works on some systems but not others, for whatever reason? Is there a way to get the final url of the call affected by the parameter property?

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                      • d.healeyD
                        d.healey @tomekslesicki
                        last edited by

                        @tomekslesicki said in HEADS UP: Server.downloadFile() issue on macOS Sequoia - and a solution:

                        maybe it works on some systems but not others, for whatever reason?

                        That's why we need to find the common factor. Then you can recreate the system in a VM and debug it.

                        What OS are they using?
                        What DAW are they using?
                        Are you able to make a standalone app that just does the download call so that it can be tested in isolation?
                        Do they have a firewall?
                        Do they use a VPN?
                        Who is their internet provider?
                        What country are they in?
                        etc.

                        Find out everything that they have in common and build a VM to match.

                        @tomekslesicki said in HEADS UP: Server.downloadFile() issue on macOS Sequoia - and a solution:

                        Is there a way to get the final url of the call affected by the parameter property?

                        Only on your server I think.

                        Libre Wave - Freedom respecting instruments and effects
                        My Patreon - HISE tutorials
                        YouTube Channel - Public HISE tutorials

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