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    Mac Installer issue that effects (I think) all of us

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    • Casey KolbC
      Casey Kolb
      last edited by Casey Kolb

      @dustbro I'm having one serious issue with this approach and I wonder if you've encountered this as well. When I rsync the application folder like above, if the folder doesn't already exist (which will be the case for any user downloading the plugin for the first time) then it will keep the permissions set by Packages for the temp folder which has some pretty whack results and makes the folder read-only for the user. Only the system will be able to read/write.

      This is super deadly because it removes the ability to save presets or create new folders in the preset browser. It also disables the changing of the Sample Folder directory because the entire plugin folder becomes read-only. I've tried a bunch of different things in the bash script to fix this but nothing seems to be doing the trick.

      Casey Kolb
      Founder & CEO of Lunacy Audio
      Composer | Producer | Software Developer

      Dan KorneffD 1 Reply Last reply Reply Quote 0
      • Dan KorneffD
        Dan Korneff @Casey Kolb
        last edited by

        @Lunacy-Audio have you checked another system yet? I'm currently using this method successfully.
        The most common problem I've seen is the inability to remove the system Company folder after sync due to permissions issues.

        Dan Korneff - Producer / Mixer / Audio Nerd

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        • Casey KolbC
          Casey Kolb
          last edited by

          Yup, I'm checking across a few other machines every time I build the Packages installer. I have everything bundled into one installer, so VST, AU, AAX, Standalone, and also Presets. The Presets package has a post-installation script like the one above, but the permissions are always messed up. Should I be changing the Owner/Group in the actual temporary payload in Packages?

          Casey Kolb
          Founder & CEO of Lunacy Audio
          Composer | Producer | Software Developer

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          • Casey KolbC
            Casey Kolb
            last edited by Casey Kolb

            I've also noticed that if the company folder doesn't already exist in $HOME/Library/Application\ Support/, then rsync won't create the folder automatically, so the install won't work.

            Casey Kolb
            Founder & CEO of Lunacy Audio
            Composer | Producer | Software Developer

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            • Casey KolbC
              Casey Kolb
              last edited by Casey Kolb

              Ok, so I think I've finally figured something out that works across all the Macs I'm testing. It basically ensures that directory exists and that the permissions are always set recursively from the plugin directory. I don't love all the sudo nonsense, so I'll see if I can find a cleaner solution at some point.

              #!/bin/sh
              # ensure plugin directory actually exists
              sudo -u $USER mkdir -p $HOME/Library/Application\ Support/Company/Product/
              
              # move and sync files from temporary payload to real plugin directory
              /usr/bin/rsync -avurpE --remove-source-files /Library/Application\ Support/Company/Product/ $HOME/Library/Application\ Support/Company/Product/
              
              # ensure permissions are recursively set to current user for plugin directory
              sudo find $HOME/Library/Application\ Support/Company/ -type d -user root -exec sudo chown -R $USER: {} +
              
              # remove temporary folder
              rm -rf /Library/Application\ Support/Company
              
              exit 0
              

              Casey Kolb
              Founder & CEO of Lunacy Audio
              Composer | Producer | Software Developer

              DanHD 1 Reply Last reply Reply Quote 1
              • DanHD
                DanH @Casey Kolb
                last edited by

                @Lunacy-Audio Hmmmm I am failing massively at this :face_with_tears_of_joy:

                Oh wait lol... It's actually doing what I want (thanks guys!)..... but yet, the installer says its 'failed'. So it delivers what I need but says failed... Which isn't ideal! I'm using @Lunacy-Audio script and replaced paths with my own.

                DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
                https://dhplugins.com/ | https://dcbreaks.com/
                London, UK

                Dan KorneffD 1 Reply Last reply Reply Quote 0
                • Dan KorneffD
                  Dan Korneff @DanH
                  last edited by

                  @DanH is it failing on :

                  # remove temporary folder
                  

                  Dan Korneff - Producer / Mixer / Audio Nerd

                  DanHD 1 Reply Last reply Reply Quote 0
                  • DanHD
                    DanH @Dan Korneff
                    last edited by

                    @dustbro I don't know - I tried removing that Last line just in case it was that and it still failed. However it still installed the files where I wanted, and there's no trace of the temporary directory

                    Weird one

                    DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
                    https://dhplugins.com/ | https://dcbreaks.com/
                    London, UK

                    Casey KolbC 1 Reply Last reply Reply Quote 0
                    • Casey KolbC
                      Casey Kolb @DanH
                      last edited by Casey Kolb

                      @DanH Your WhiteBox Packages installer is failing? Do you require a password for the installer? The bash script will only work if the user enters a password, which gives the installer full permissions.

                      Casey Kolb
                      Founder & CEO of Lunacy Audio
                      Composer | Producer | Software Developer

                      DanHD 1 Reply Last reply Reply Quote 0
                      • DanHD
                        DanH @Casey Kolb
                        last edited by

                        @Lunacy-Audio Thanks man. So I just tried it without the bash script and it's installing absolutely fine.

                        Perhaps I don't even need the bash script?!

                        DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
                        https://dhplugins.com/ | https://dcbreaks.com/
                        London, UK

                        Casey KolbC 1 Reply Last reply Reply Quote 0
                        • Casey KolbC
                          Casey Kolb @DanH
                          last edited by

                          @DanH The bash script is only if you're trying to install data (like documentation or user presets) along with the standard plugin files.

                          Are you setting it as a post-script? Mine looks like this.

                          Screen Shot 2021-02-17 at 10.17.26 AM.png

                          Casey Kolb
                          Founder & CEO of Lunacy Audio
                          Composer | Producer | Software Developer

                          DanHD 1 Reply Last reply Reply Quote 0
                          • DanHD
                            DanH @Casey Kolb
                            last edited by

                            @Lunacy-Audio Yes I'm installing those LFO preset shapes (that you helped me make / save!). So data files which are all *.lfo, and they go straight into the Presets folder. My project looks roughly the same as yours in regards to the Post Install script etc.

                            Like I said it's all working. Tried on 3 computers now, Mojave and Catalina....

                            DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
                            https://dhplugins.com/ | https://dcbreaks.com/
                            London, UK

                            Casey KolbC 1 Reply Last reply Reply Quote 1
                            • Casey KolbC
                              Casey Kolb @DanH
                              last edited by

                              @DanH Oh cool! Yeah that's a perfect use case. Ok, glad it's working.

                              Casey Kolb
                              Founder & CEO of Lunacy Audio
                              Composer | Producer | Software Developer

                              DanHD 1 Reply Last reply Reply Quote 0
                              • DanHD
                                DanH @Casey Kolb
                                last edited by

                                @Lunacy-Audio Yes but without the bash script (it wouldn't work with it) - so hopefully that doesn't cause any issues down the line....

                                DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
                                https://dhplugins.com/ | https://dcbreaks.com/
                                London, UK

                                Casey KolbC 1 Reply Last reply Reply Quote 0
                                • Casey KolbC
                                  Casey Kolb @DanH
                                  last edited by

                                  @DanH The danger in not using the bash script is that you'll overwrite any presets or changes the user has added if they run the installer again. The bash script uses rsync to sync the files from the installer with whatever is currently there.

                                  But I'm not sure why it's not working on your end. I'm using it without any issues. You might need to make the .sh file executable? Hard to say without seeing your Packages file.

                                  Casey Kolb
                                  Founder & CEO of Lunacy Audio
                                  Composer | Producer | Software Developer

                                  DanHD 2 Replies Last reply Reply Quote 0
                                  • DanHD
                                    DanH @Casey Kolb
                                    last edited by

                                    @Lunacy-Audio Can I send you my Packages file to check pls? Can't seem to figure out the error!

                                    DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
                                    https://dhplugins.com/ | https://dcbreaks.com/
                                    London, UK

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                                    • DanHD
                                      DanH @Casey Kolb
                                      last edited by

                                      @Lunacy-Audio @dustbro Hi guys, do you know what I'd need to tweak in the bash script in order to overwrite a folder, say the User Presets for example? I tried removing rsync but I think there's another step or two?

                                      Thanks, D

                                      DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
                                      https://dhplugins.com/ | https://dcbreaks.com/
                                      London, UK

                                      Dan KorneffD 1 Reply Last reply Reply Quote 0
                                      • Dan KorneffD
                                        Dan Korneff @DanH
                                        last edited by

                                        @DanH Try using the Remove command on a pre-install script

                                        rm -rf /directory you wan to remove

                                        Dan Korneff - Producer / Mixer / Audio Nerd

                                        DanHD 1 Reply Last reply Reply Quote 1
                                        • DanHD
                                          DanH @Dan Korneff
                                          last edited by

                                          @dustbro said in Mac Installer issue that effects (I think) all of us:

                                          rm -rf /directory you wan to remove

                                          Did the trick, thanks :)

                                          DHPlugins / DC Breaks | Artist / Producer / DJ / Developer
                                          https://dhplugins.com/ | https://dcbreaks.com/
                                          London, UK

                                          1 Reply Last reply Reply Quote 0
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