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    Plugin hanging on the sample install

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    • M
      majetone
      last edited by

      Hey everyone, I've just released a plugin and I've got a few reports back from users that when they go to install the samples on Mac OS, it doesn't complete the process but says it's completed and samples are installed, but then doesn't remember that the samples are installed the next time round and the whole process continues round. I'm completely stumped by it, it seems to mostly be affecting Sequoia 15.7.3, but also Sonoma but then isn't doing that on any of the machines I tested on pre-release. Any thoughts or things to look at? Cheers!

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      • David HealeyD
        David Healey @majetone
        last edited by

        @majetone sounds like a permissions issue when writing the link file

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        • M
          majetone @David Healey
          last edited by

          @David-Healey Totally, I'm not quite sure how to get around it? It seems to have isolated itself to 9/10 users, but I'd rather it was 0 haha!

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          • David HealeyD
            David Healey @majetone
            last edited by

            @majetone Are you using the built in sampler installer or a custom solution?

            Free HISE Bootcamp Full Course for beginners.
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            • M
              majetone @David Healey
              last edited by

              @David-Healey Yeah the built in one - accessing the .hr files - it's been flawless in my other instruments so it's caught me by surprise!

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              • David HealeyD
                David Healey @majetone
                last edited by

                @majetone Are the people who are having the issue able to install your other instruments?

                Free HISE Bootcamp Full Course for beginners.
                YouTube Channel - Public HISE tutorials
                My Patreon - HISE tutorials

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