Crashes in Ableton Live 11 on Windows?

[Casey Kolb]

Hello! We're running into an issue with a user where CUBE crashes intermittently in Ableton Live 11, sometimes simply when loading the VST3 without even doing anything else. I'm curious if anyone else has encountered this with their plugins.

Specs:
Windows 10 22H2
Ableton 11.2.6
Ryzen 5800x CPU w 32gb of ram
EVGA Geforce RTX 3080 FTW3

Ableton Log:

2022-11-23T14:23:39.946639: info: VST3: Going to create: CUBE
2022-11-23T14:23:44.516677: info: VST3: plugin processor successfully loaded: Lunacy Audio 'CUBE' v1.3.2 (cid: {56535443-7562-6563-7562-650000000000})
2022-11-23T14:23:44.523809: warning: VST3: plugin did not follow bus configuration protocol (error: false)
2022-11-23T14:23:44.534193: info: VST3: plugin supports the IInfoListener interface
2022-11-23T14:23:44.537788: info: Vst3: couldn't initialize controller with processor state of CUBE: not implemented
2022-11-23T14:23:44.537801: info: VST3: parameter count is 2283
2022-11-23T14:23:44.906723: info: VST3: Created: CUBE
2022-11-23T14:23:44.906819: info: MemoryUsage: V: 6.6 GB, R: 1.5 GB, P: 1.3 GB
2022-11-23T14:23:44.920648: info: VST3: couldn't get controller state of CUBE: not implemented
2022-11-23T14:25:26.061486: info: VST3: couldn't get controller state of CUBE: not implemented
2022-11-23T14:25:26.091045: error: VST3: plugin processor output audio bus 0 could not be deactivated (error: false)
2022-11-23T14:25:28.108693: info: Exception: Windows Exception
2022-11-23T14:25:28.108711: info: Exception: Fatal Error: Unhandled exception

[Straticah]

@Casey-Kolb does it crash non vst3 aswell? I had the feeling some vst3 crash more often than the older versions, i dont know why tho...

[Casey Kolb]

@Straticah I will check with the user.

[Matt_SF]

@Casey-Kolb I don't think it will help but just in case : I had very recently encountered crashes on different daws on Windows caused by the convolution fx (or so it seems). I didn't build the plugin with IPP. Rebuilding it with IPP fixed the crash problem.